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Symbos
Business Account ManagerSymbos • Melbourne, AU
Business Account Manager

Business Account Manager

Symbos • Melbourne, AU
8 days ago
Job description

Join Symbos and be part of a team that's redefining excellence in business process outsourcing across Australia, New Zealand, and Fiji.

What we offer:

  • Full time maximum term contract working Monday - Friday.
  • OTE $95K (base + commissions + superannuation)
  • Ongoing training and development programs.
  • Conveniently located minutes away from Westfield Knox shops, cafes, restaurants, etc. Discounted onsite staff parking.
  • Collaborative, innovative and engaging culture.

About our client:

Our client is one of Australia's leading airlines! Their global frequent flyer loyalty program allows members to relish in all sorts of benefits and features such as seat upgrades, additional checked baggage, priority check-in, boarding and more!

About The Role

As a Business Account Manager, you will engage with warm, existing business members, guiding them through the features and benefits of the airline's Business Flyer program. You’ll proactively connect with your portfolio through outbound calls, building strong relationships, identifying growth opportunities, and using your sales and negotiation skills to drive engagement and long-term value. This role is ideal for a driven professional ready to take the next step in their sales career.

About you:

This opportunity is ideal for someone who is motivated by achieving targets, brings energy to customer interactions, and is driven to deliver strong results.

To be successful, the ideal candidate will have;

  • Sales experience (either in a face-to-face or call centre environment) highly regarded.
  • Motivated to achieve targets and goals both individually and within a team environment.
  • Familiarity with CRM or dialler systems (e.g. Salesforce) is advantageous.
  • Excellent written and verbal communications skills.Ability to confidently engage and build strong relationships with customers.
  • Drive and desire to expand knowledge and develop skills.

We are a Circle Back Initiative Employer - we commit to respond to every applicant.

About Symbos

Symbos is a growing, people-powered outsourcing services group with over 30 years of cross-industry experience, partnering with more than 250 clients across enterprise, government, and emerging sectors. Our team of 2,000+ professionals operate across Australia, New Zealand, Fiji, the Philippines, and South Africa, delivering meaningful outcomes across customer experience, managed services, and operational transformation.

We operate with a unique 'Glocal' delivery model, locally led, regionally integrated, ensuring clients benefit from both strong in-market accountability and smart delivery models across regions. With a track record of long-term partnerships, award-winning performance, and a culture built on agility and collaboration, Symbos is a place where great people come to do their best work.

We engage a workforce that represents the diverse communities and customers we support. That's why we are committed to ensuring everyone is treated fairly, with respect and provided with inclusive and equal employment opportunities. We encourage applications from people of all ages, nationalities, abilities and cultures including First Nations People; people from culturally diverse backgrounds; people with disabilities and all members of the LGBTQIA+ community. If you're passionate about shaping the future of service delivery and want to be part of a team that values performance, innovation, and trust, Symbos offers the platform to thrive.

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Business Account Manager • Melbourne, AU

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