Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. In Australia, Pan Pacific Hotels Group operates six hotels including PARKROYAL Parramatta, conveniently located in the epicenter of Parramatta's busy eat street. Featuring 286 guest accommodation rooms, 13 meeting spaces, Table 30, BAR30 & Bistro, PARKROYAL Parramatta is the best choice among Parramatta's hotels.
Pan Pacific Hotels Group is proud to be the first hospitality group in Oceania to be awarded the Global Sustainable Tourism Council (GSTC) certification for all six of our Australian properties! This is a significant achievement that demonstrates our unwavering commitment to sustainability and responsible tourism.
We are seeking an experienced Maintenance Manager to join our team. This role will report to the Cluster Chief Engineer and is responsible for managing & overseeing the Engineering department.
This is a great opportunity to work within a strong, collaborative team and develop your career in a supportive and fun environment.
Attractive salary package
Free parking onsite
Hotel discounts through our global alliance program Discovery
50% off food and 50% off beverages at the hotel's restaurant and bar
Discounted accommodation across worldwide Pan Pacific Hotels Group properties
Ongoing learning and development through our learning experience platform
Complimentary meal whilst on shift
Health and Wellbeing - Employee Assistance Program & access to discounted BUPA health cover (offered at a special rate and not part of the standard package)
Reward and Recognition Program
Lead the day-to-day maintenance operations of the hotel, ensuring all facilities, plant and equipment are maintained to the highest standard.
Lead, coach and develop the Engineering team to deliver safe, efficient and responsive maintenance services.
Coordinate and prioritise guest and departmental maintenance requests, ensuring timely resolution and exceptional service delivery.
Drive preventative maintenance programs to maximise asset performance and minimise operational downtime.
Oversee daily work allocation and monitor maintenance activities to ensure quality, compliance and operational effectiveness.
Maintain accurate records relating to plant, equipment, statutory inspections and maintenance activities.
Partner with the Cluster Chief Engineer to deliver CAPEX projects, refurbishments and asset improvement initiatives.
Manage departmental operating expenses (OPEX) and identify opportunities for cost efficiencies and continuous improvement.
Foster strong relationships with hotel departments, contractors and service providers to support business operations.
Champion energy conservation, sustainability initiatives and compliance with all relevant regulatory and brand standards.
Demonstrated experience in a Maintenance Manager, Engineering Supervisor, Assistant Chief Engineer or similar leadership role.
Strong technical knowledge across building services, plant and equipment maintenance, contractor management and preventative maintenance programs.
Excellent communication, organisational and stakeholder management skills, with a collaborative and solutions-focused approach.
A trade qualification or equivalent industry experience in maintenance, engineering or facilities management will be highly regarded.
Flexibility to work a rotating roster, including weekends and public holidays, and confidence using engineering and hotel management systems.
Everything we do at PARKROYAL Hotels & Resorts – what guests can see, and can't – is the service of our people. We are an equal opportunity employer and because we want you to feel empowered to realize your full potential, we find joy in ensuring that the best in us, brings out the best in you.
*Please note only successful applicants will be contacted.
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Maintenance Manager • Parramatta, AU
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