Respond to customer enquiries via phone, email, and online channels.
Provide product advice and recommend suitable solutions.
Prepare quotations and process sales orders.
Follow up sales leads and customer enquiries.
Support schools, government departments, businesses, and retail customers.
Assist customers with order tracking and after-sales support.
Work closely with our stores and warehouse teams to ensure excellent customer service.
Maintain accurate customer records and sales information within company systems.
Contribute to achieving team sales targets and business growth objectives.
Respond to customer enquiries via phone, email, and online channels.
Provide product advice and recommend suitable solutions.
Prepare quotations and process sales orders.
Follow up sales leads and customer enquiries.
Support schools, government departments, businesses, and retail customers.
Assist customers with order tracking and after-sales support.
Work closely with our stores and warehouse teams to ensure excellent customer service.
Maintain accurate customer records and sales information within company systems.
Contribute to achieving team sales targets and business growth objectives.
Previous experience in internal sales, customer service, retail sales, or account management.
Strong communication and relationship-building skills.
Excellent phone manner and professional presentation.
Highly organised with strong attention to detail.
Ability to multitask and work in a busy environment.
A positive attitude and willingness to learn.
Experience or interest in DJ equipment, Audio, Lighting, Music, Events, or entertainment technology is highly regarded but not essential.
Competitive salary package.
Career growth opportunities within a rapidly expanding national business.
Ongoing product and industry training.
Supportive team environment.
Staff discounts on industry leading DJ, audio, AV and lighting equipment.
The opportunity to work in an exciting and creative industry.
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Internal Sales & Customer Support • Dandenong, AU
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