Retail Store Manager

Dynamo Fitness Equipment is one of the fastest-growing Gym Equipment Retailers in Australia and is the only gym equipment supplier with branches in multiple states.

We are seeking an experienced Retail Store Manager to join our passionate, committed and tenacious team to oversee our premium Truganina Store operations and contribute to all aspects of Dynamo Fitness Equipment’s exciting and unique commercial and home fitness equipment retail venture.

The ideal candidates will have an understanding and a depth of experience within retail management operations allowing them to drive sales performance as well as ensure standards are met across all business operations of the store, from the customer experience, staff development, and maintenance of professional standards to supporting logistic processes and encouraging innovation throughout all business functions. This position will be instrumental in the recruitment, selection, and development of the store with assistance from the VIC State Manager.

Great salary package with full-time benefits.

Uncapped commission-based structure, that's calculated on store performance and budgeting. Includes a fair, transparent and achievable KPI plan with un-capped potential.

Flexible and Lifestyle focused hours.

Great team with a motivated and innovative approach with idea-driven meritocracy. Great ideas win not positions.

Clear pathway opportunities for career development within our growing organisation.

Key Accountabilities

Manage and be accountable for retail store upkeep, oversee inventory levels and product flow as well as organise and execute processes that maintain store assets and store functions.

Develop retail store strategies to raise store traffic, expand customer reach and optimise profitability.

Maintain a high-level customer service culture validated through customer reviews and service results.

Lead and support your team to meet monthly site objectives and sales quotas.

Monitor inventory levels and liaise with the Warehouse Manager in Somerton to ensure warehouse stock is sufficient for the store requirements and recorded levels are accurate.

Oversee all Store financial and operational objectives including expense control, loss prevention, audits/checklists/recurring tasks, monthly reports and effective execution of promotions.

Maintain optimal staffing and scheduling that meets store operational requirements, whilst being responsive to traffic and business changes as well as achieving labour % goals.

Confidently manage customer complaints in a timely and effective manner.

Supervise, coach and train site workforce as well as ensure compliance with all company policies and procedures.

Ensure all correspondence and tickets are responded to and actioned according to Service Level Agreements.

Organise actions and provide task allocation as well as maintain efficient and high-level team communication.

Initiate and process branch transfers and ensure procedure compliance.

Continuously review site operations as well as business development models and initiate business improvement actions in liaison with the VIC State Manager.

Confidently provide and follow up quotes, initiate business opportunities and close sales.

Selection Criteria

Minimum 2 years' experience as a Retail Manager or 4 years retail experience.

Excellent sales skills.

Sound knowledge of distribution and small warehouse management.

Demonstrated ability to lead, take ownership, initiative and responsibility for assigned duties as well as manage staff.

Proficient ability to use inventory and POS software.

Demonstrated high level analytical, problem solving, time management and organisational skills

Excellent interpersonal, presentation and communication skills (both written and verbal)

Practice and teach high level Customer Service / Sales systems.

Knowledge of Health and Fitness Equipment Products and Health and Fitness Industry.

Experience retailing and engagement in warehousing operations for bulk/heavy goods.

Please note the successful candidate may be required to undertake a variety of pre-employment checks.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years of retail management experience do you have?
• Which of the following forklift licences do you have?
• Do you have a current Australian driver's licence?
• What is the maximum weight that you are comfortable and able to lift?

Dynamo Fitness is a premier provider of quality fitness equipment in Australia, with stores in Melbourne, Sydney, Perth, Brisbane, Gold Coast and Adelaide. Back in 2012, we began as a small family-owned business, based in Perth, and have since grown to expand to have multiple stores Australia wide.

We have everything from cardio equipment, to boxing equipment, home gyms, free weights, and functional trainers, plus much more!

Catering for both commercial and home users, we have something to suit the most avid gym goers, fitness enthusiasts and even those just starting out their fitness journey. We pride ourselves on providing professional advice and a premium customer experience.

Dynamo Fitness is a premier provider of quality fitness equipment in Australia, with stores in Melbourne, Sydney, Perth, Brisbane, Gold Coast and Adelaide. Back in 2012, we began as a small family-owned business, based in Perth, and have since grown to expand to have multiple stores Australia wide.

We have everything from cardio equipment, to boxing equipment, home gyms, free weights, and functional trainers, plus much more!

Catering for both commercial and home users, we have something to suit the most avid gym goers, fitness enthusiasts and even those just starting out their fitness journey. We pride ourselves on providing professional advice and a premium customer experience.

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