Talent.com
NSW Health
Patient Experience Officer (Administration Officer Lvl 5) - Liverpool Hospital - Temp PTNSW Health • Liverpool, AU
Patient Experience Officer (Administration Officer Lvl 5) - Liverpool Hospital - Temp PT

Patient Experience Officer (Administration Officer Lvl 5) - Liverpool Hospital - Temp PT

NSW Health • Liverpool, AU
6 days ago
Job description

Patient Experience Officer (Administration Officer Lvl 5) - Liverpool Hospital - Temp PT

Are you someone who thrives on helping others, building positive relationships and creating a welcoming experience in a busy environment? If so, we'd love to hear from you.

Selection Criteria

To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

Can you describe a time when you managed a difficult customer, patient or family concern in a busy environment? What actions did you take to resolve the situation, and what was the outcome?

Provide an example of a service improvement or initiative you identified and implemented. How did you recognise the opportunity, engage with stakeholders, and measure its impact on customer or patient experience?

If you'd like more details, we're here to help.

Diversity, Culture & Inclusion

We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact

***************@health.nsw.gov.au

We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.

Aboriginal Workforce

More Than Just a Job - Why Work With Us?

Benefits and Perks

  • 12% superannuation
  • Salary packaging and novated leasing via
  • Annual leave with 17.5% leave loading (for full-time and part-time staff)
  • One extra day off each month for full-time employees
  • Flexible work options, including hybrid and varied hours (depending on the role)
  • Paid maternity and parental leave
  • Generous leave options like long service and carers leave
  • Discounted gym membership through Fitness Passport
  • Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
  • Wellbeing programs that promote mental health, resilience, and balance

Child Safe Employment

South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Temporary Positions

For fixed‑term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.

#J-18808-Ljbffr

Create a job alert for this search

Patient Experience Officer (Administration Officer Lvl 5) - Liverpool Hospital - Temp PT • Liverpool, AU

Similar jobs

Podiatrist – Established Private Practice | Woonona

HealthcareLink SupportWoonona, NSW, AU

Full time or part time, flexible.Our client is a long-established and highly respected podiatry clinic located just minutes from the beach in beautiful Woonona, north of Wollongong.With over 16 yea... Show more

Hospital Administration & Patient Services - Newly

NewlyNorth Parramatta, NSW, AU

Recruitment Consultant — Allied Health (Contract).We are seeking an experienced Recruitment Consultant to join a busy allied health recruitment function.This is a high-impact contracting role focus... Show more

Customer Feedback & Investigations Officer

Busways GroupRyde, AU

Ready for your next opportunity? We are seeking a professional and detail‑oriented.Customer Feedback & Investigations Officer.This role plays an important part in ensuring customer concerns are acc... Show more

 • Promoted

ECC Veterinary Director - Wollongong

Animal Referral HospitalFairy Meadow, NSW, AU

Step Into Leadership: Veterinary Director (6-Month Contract) – ARH Wollongong .Where Emergency Excellence Meets Innovation.Are you ready to lead one of Australia’s most advanced veterinary hospital... Show more

Occupational Therapist - All Experiences Welcome!!

Stream HealthcareWollongong, NSW, AU

Stream Healthcare is recruiting.Wollongong and the Illawarra region.Whether you’re seeking variety across the lifespan or prefer specialising in aged care, we have opportunities to suit your experi... Show more

Behaviour Support Practitioner | Liverpool | Full-time

Optimum Health SolutionsLiverpool, AU

Optimum Health Solutions - 20 Years of Excellence in Allied Health!.Make a Meaningful Difference Every Day.Join one of Australia's leading Allied Health providers and help empower children, adults ... Show more

 • Promoted • New!

Accountancy Ignite: 4‑Day Work Experience (Aug 2026, Liverpool)

Grant ThorntonLiverpool, AU

Grant Thornton Ignite Work Experience August 2026 – Liverpool Overview.Embark on an exciting journey into the world of accountancy with the Grant Thornton Ignite Work Experience programme, schedule... Show more

 • Promoted

Customer Service Officer | Community Bank Wollongong | NSW

Bendigo BankConiston, AU

We’ve never been ‘just a bank’.Just like you should never be ‘just an employee’.We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.Your role as a ... Show more

 • Promoted

Assessing Support Officer

Auto & GeneralLidcombe, NSW, AU

As our new Assessing Support Officer, you will be responsible for administrative tasks and activities related to all components of the Motor Claim.You will play a vital part in ensuring a smooth an... Show more

Senior Band 6 OT Locum – Medicine for Older People

TridenthealthLiverpool, AU

A healthcare solutions provider in Liverpool is looking for a Band 6 Occupational Therapist for a locum position within the Therapies Department.The successful candidate will manage a complex casel... Show more

 • Promoted

Room Leader

Only About ChildrenCaringbah, NSW, AU

Room Lead - Caringbah Campus - Sign-on Bonus and Sponsorship Opportunities.Looking for your next leadership opportunity in a supportive, purpose-driven team? Our lovely Caringbah campus is looking ... Show more

General Practitioner VR GP DPA Thirroul Wollongong-70% private billings

The Royal Australian College of General PractitionersWollongong, AU

General Practitioner (VR GP DPA) - Thirroul, Wollongong (70% private billings).Seacliff Healthcare is a GP‑owned busy family medical practice located in the heart of Thirroul.We offer medical consu... Show more

 • Promoted

Personal Care Assistant - Newly by HealthcareLink Support

Newly by HealthcareLink SupportCanada Bay, NSW, AU

Ongoing Monday, Tuesday, Wednesday, Thursday, and Friday 2 services a day : Morning 8:30am-9:30am and Lunch 12-1pm time specific due to mediation time.Personal Care, meal prep, medication prompt.Va... Show more

Community Occupational Therapist – Home Care in Wollongong (FT/PT)

Australian UnityWollongong, AU

A community health organization in Wollongong is seeking a part-time Community Occupational Therapist to provide essential therapeutic support in the Wollongong area.This role involves evidence-bas... Show more

 • Promoted

Community Occupational Therapist | Wollongong

Australian UnityWollongong, AU

Community Occupational Therapist | Wollongong.Community Occupational Therapist | Wollongong.Join our team and make a real difference by providing.Provide evidence-based clinical care in the communi... Show more

 • Promoted

GP Job – Rare Location

Alecto AustraliaSutherland, NSW, AU

Experience in Skin – Highly Desired.If a modern, well-appointed work environment is key to your job satisfaction, this practice will tick all the boxes.Add in a loyal, existing patient base amenabl... Show more

Occupational Therapist

Procare GroupWollongong, AU

We are seeking a passionate and driven.You will be working as part of a highly experienced, knowledgeable and fun team! You will have the opportunity for exposure to a variety of customers, differe... Show more

 • Promoted

Therapeutic Children's Home Manager – Impactful Care Leader

RGH-Global LtdLiverpool, AU

A dedicated care provider is seeking a Residential Care Lead in Liverpool to oversee a residential children's home.In this key role, you will ensure high-quality care and compliance with regulation... Show more

 • Promoted

Oncology Nursing Unit Lead - No Night Shifts, Growth

Cancer Care AssociatesConiston, AU

Cancer Care Wollongong is seeking an experienced Nursing Unit Manager to lead the day-to-day operation of the oncology & haematology team at our Wollongong centre.The role focuses on high standards... Show more

 • Promoted

Administration Manager - Labourpower

LabourpowerWetherill Park, NSW, AU

Wetherill Park, Sydney, Australia.Rotating roster, day, afternoon and night shifts.We are seeking an experienced Weighbridge Administrator to perform a casual role in Wetherill Park.The successful ... Show more