Technical Business Analyst - Data Platforms & AI

Job Description

Technical Business Analyst | Data Platforms & AI

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• Initial 12 Month Max-Term contract
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• Melbourne location
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• True flexibility and hybrid ways of working
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About the Role

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We have started a multi-year and discipline program of work toupliftourexisting core systemsacross Australia and New Zealand over the next few years (the 'OurTools' program).

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Our Tools willimpactthe whole business in some way from executive leaders through to ourdrivers and frontline teams. The program willimprove howKineticmanage finance, procurement, people info, payroll, legal, the maintenance of our buses, servicedeliveryand safety.

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Our Business Analysts are responsible for analyzing business processes, identifying areas for improvement, and streamline solutions to enhance efficiency and effectiveness. This role requires strong data platform experience and a successful history in leveraging AI capabilities to drive data and business efficiencies.

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This role will work closely on our Data & AI strategic uplift project - a high profile piece of work at the heart of the Kinetic business.

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What You Will Need

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• Strong understanding of AI concepts, including generative AI, large language models, AI agents, and machine learning.
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• Experience identifying and prioritising AI and data use cases based on business value, feasibility, data readiness and risk.
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• Strong understanding of data requirements, data quality, governance, ownership, privacy and security.
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• Ability to translate complex AI and data concepts into clear business requirements, user stories and acceptance criteria.
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• Experience working with data architects, engineers, developers, cyber security, and business stakeholders.
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• Experience defining reporting and analytics requirements, including KPIs, data sources, dashboards with Power BI
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• Strong analytic skills with ability to develop and deliver business process-mapping to support project and small initiative implementation.
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• Previous experience working in complex multi-vendor environments.
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• Excellent communication skills and an approachable demeanor.
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• Proven ability in improving processes and driving change.
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• Self-motivated with a demonstrated enthusiastic approach to day-to-day business and positive approach to a continually changing work environment.
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• Most importantly, our values resonate with you – Passion, Integrity, Respect, Authenticity, Humility.
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What You Will Do

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• Collaborate with project managers, IT and procurement teams to ensure alignment between business requirements and technical solutions.
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• Identify and document business requirements and translate them into functional specifications.
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• Collaborate with stakeholders to understand their needs and provide effective solutions.
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• Develop and maintain detailed project documentation, including artefacts, process flows, and user stories.
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• Facilitate meetings and workshops to gather requirements and present findings.
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• Assist in the development and implementation of new business processes and systems.
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• Monitor and evaluate the effectiveness of implemented solutions and make necessary adjustments.
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• Identify and record business benefits and link those to scope, and requirements.
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• Identify risks and issues and/or additional benefits from proposed solutions
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• Develop gap analysis and impact assessments where required
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• Support testing of solutions across the program of work
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• Develop and deliver business process mapping to support project and small initiative implementation (service delivery BAU initiatives)
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• Update and maintain project work items on JIRA and Confluence
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About us:

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At Kinetic, we don't just move people - we're creating the positive change our planet needs. As a leader in sustainable transport, we're committed to creating cleaner, safer, and greener environments for generations to come.

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Our size and scale give our people real opportunities to learn, grow, and progress in their careers. Calm, positive and respectful team players thrive here. Our people embrace change and are encouraged to stretch their comfort zone while making a difference. We challenge each other to be our best.

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We're driven by respect, diversity and genuine connection. From networking groups to community partnerships and volunteering, our camaraderie naturally brings people together. Our energy and dedication keep communities moving and our people growing.