We are seeking a commercially minded and personable Client Relations & Hire Specialist to join an established plant and equipment hire business based in Dandenong South.
This is a hands-on, phone-based role focused on maintaining strong client relationships and generating dry hire opportunities across the civil and construction industries.
A large part of your day will involve proactively contacting existing and previous clients, keeping the business front of mind and understanding their upcoming projects and equipment requirements. You'll also manage inbound hire enquiries, prepare and follow up quotes, re-engage dormant clients and identify opportunities to develop new business.
There is a genuine sales element to the role, so you'll need to be comfortable picking up the phone, starting conversations and asking for the business. However, this isn't a traditional BDM position focused solely on cold acquisition or being out on the road.
Working within a small, close-knit team, you'll also be someone who is happy to jump in and assist with incoming calls and general client enquiries when needed.
We're looking for someone who genuinely enjoys speaking with clients and is comfortable with the commercial side of relationship building. You'll ideally be:
Experience within plant and equipment hire, earthmoving, civil construction, construction or a related industry will be highly regarded. Strong internal sales, hire or client relationship experience from another industry will also be considered.
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Client Relations & Hire Specialist • Melbourne, AU
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