Talent.com
The Mulberry Group
Events ManagerThe Mulberry Group • Melbourne, AU
Events Manager

Events Manager

The Mulberry Group • Melbourne, AU
5 days ago
Job description

We believe hospitality is about more than just great food and service - it's about creating spaces and experiences that leave a lasting impact. Since launching in 2011, we've grown to include venues like Hazel, Dessous, Liminal, Lilac Wine, Bar Sala, Heide Kitchen, Square One Coffee Roasters, and our social enterprise farm, Common Ground Project.

With a growing team of passionate hospitality people, we're on a mission to deliver authentic experiences that support our community through positive social and environmental impact.

About the role

The Events Manager is responsible for leading the Events team across The Mulberry Group's venues, driving event sales and ensuring the seamless delivery of all events. This role combines strategic oversight, people leadership and hands-on coordination to ensure exceptional guest experiences, strong client relationships, and consistent achievement of revenue targets.

Key responsibilities

  • Directly manage, supervise and support Events Coordinators
  • Lead regular 1:1s and team check-ins to maintain alignment and morale
  • Conduct performance appraisals and ongoing development reviews
  • Proactively respond to incoming leads and client inquiries, aiming to exceed business expectations
  • Manage end-to-end lead management across phone, email and social channels
  • Serve as the primary liaison with clients, including making calls, confirming bookings and responding to emails regarding event details
  • Host client meetings and provide detailed follow-up summaries
  • Communicate clearly with in-venue teams about the status of upcoming events, specific requests and staffing requirements
  • Ensure all event details are accurately captured and maintained in Tripleseat and Google Drive, including forecasted and actual revenue data
  • Serve as a familiar and friendly face at the onset of large-scale events, weddings and offsite engagements, overseeing the initial hour to ensure a smooth start

About you

  • Ability to manage and supervise team members
  • Strong client relationship and communication skills
  • Experience with event sales and lead management
  • Proficiency with event management systems and administrative tools
  • Ability to manage multiple events and priorities simultaneously
  • Financial acumen for revenue reconciliation and reporting
  • Flexibility to accommodate occasional weekend work as required by event schedules

#J-18808-Ljbffr

Create a job alert for this search

Events Manager • Melbourne, AU

Similar jobs

Rugby Ticketing Lead — Events & Revenue Initiatives

Sportspeople RecruitmentMelbourne, AU

A leading sports recruitment firm is seeking a Ticketing Manager to oversee ticketing operations for major rugby events.The role involves collaborating with high-profile stakeholders, managing even... Show more

 • Promoted

Systems Lead - Events

TENNIS AUSTRALIAMelbourne, VIC, AU

At Tennis Australia, we’re creating a more playful world through tennis – for everyone.From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on a... Show more

Venue & Events Operations Lead

TalentMelbourne, AU

A leading firm in corporate services is seeking a Practice Lead to oversee venue and event operations in Melbourne.The role involves leadership in managing bookings and coordinating venue services ... Show more

 • Promoted

Client Success Manager, Private Events

ADAPTMelbourne, AU

We’re Hiring: Client Success Manager, Private Events - Part Time Position (SYD/MELB).Are you passionate about fostering strong relationships, delivering exceptional executive experiences, and ensur... Show more

 • Promoted

Assistant / Venue Managers

Darling GroupMelbourne, AU

This role will suit an experienced hospitality professional, confident in leading a team of professionalsin a vibrant and highly energetic work environment.Get that work-life balance you have been ... Show more

 • Promoted

FOH Restaurant Manager - High-End Dining & Events

Hospitality RecruitsMelbourne, AU

A leading hospitality recruiting agency in Melbourne is looking for a motivated restaurant manager to oversee the front of house team.The ideal candidate will have strong leadership skills, a deep ... Show more

 • Promoted

Hospitality Operations Manager — Lead Guest Experience

BlueRockMelbourne, AU

A hospitality group in Melbourne is seeking an experienced Operations Manager to oversee the day-to-day operations of a busy hotel venue.This full-time role includes managing staff, controlling cos... Show more

 • Promoted

Events and Operations Manager

Netball VictoriaMelbourne, AU

Lead unforgettable sporting experiences with Netball Victoria and the Melbourne Vixens.Are you ready to bring your event and operations expertise to make impact? Looking for an energetic and experi... Show more

 • Promoted

Regional Growth Lead, Australia & NZ Events

FeverMelbourne, AU

Fever is seeking a Regional Manager for Australia + New Zealand to drive growth of Fever’s pipeline of original events in the region.You will lead a regional team, oversee P&L, and build local indu... Show more

 • Promoted

Events Service Manager

Park Hyatt MelbourneMelbourne, VIC, AU

At Hyatt, we believe in making people feel at home wherever they are in the world.We turn jobs into careers, encounters into experiences and trips into journeys.Join a team that is making travel mo... Show more

Campus Operations & Events Coordinator

Acknowledge EducationMelbourne, AU

A well-established education provider is seeking a Campus Operations Coordinator to ensure the smooth operation of campus environments.This role involves coordinating maintenance schedules, managin... Show more

 • Promoted

Events Lead

nbn® AustraliaMelbourne, AU

Build your career and Australia’s future.Not many people can say they are working on building Australia’s future.With us you’ll be doing just that, leaving a legacy for all Australians.Plus, there’... Show more

 • Promoted

Venue Manager: Lead a High-Impact Team & Guest Magic

BOUNCEincMelbourne, AU

A leading action-adventure entertainment company is seeking a Venue Manager in Victoria, Australia.In this role, you will lead a vibrant team, ensuring exceptional customer experiences while drivin... Show more

 • Promoted

Events Coordinator

Stroke FoundationMelbourne, AU

The Stroke Foundation is a national not-for-profit organisation that works with stroke survivors, carers, health professionals, government and the public to reduce the impact of stroke on the Austr... Show more

 • Promoted

Dining & Events Coordinator: Create Memorable Guest Experiences

Journey BeyondMelbourne, AU

A leading tourism company located in Victoria is seeking a Dining & Events Coordinator for a full-time position at Eureka 89.The role involves managing dining and event reservations while ensuring ... Show more

 • Promoted

Luxury Events Services Leader

Park HyattMelbourne, AU

Park Hyatt Melbourne is seeking an Events Service Manager responsible for running the Events Service department efficiently according to Hyatt's brand standards.You will supervise daily operations,... Show more

 • Promoted

Marketing & Events Manager

Brook RecruitmentToorak, VIC, AU

Marketing & Events Manager.Full-time (we would consider for 4-days).BROOK is a growing, boutique recruitment agency specialising in corporate level recruitment.We pride ourselves on being a clo... Show more

Venue Manager

Encore APACMelbourne, AU

Be among the first 25 applicants.Direct message the job poster from Encore APAC.Talent Acquisition Specialist at Encore Event Technologies APAC.Encore are a global event technologies company that s... Show more

 • Promoted

Civic Events Lead: Citizenship & Festivals

Knox City CouncilWilliamstown, AU

Knox City Council is seeking a Civic Events Officer to support the planning and delivery of community events in Victoria.The role focuses on managing Citizenship Ceremonies and collaborating with v... Show more

 • Promoted

Event Operations Lead for NFL Flag Events (AU/NZ)

Max EventsMelbourne, AU

A premier event management company is seeking an Event Operations Coordinator to support NFL events across Australia and New Zealand.The role involves client communication, event logistics, and on-... Show more