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Embrace Orthodontists
Treatment Co-OrdinatorEmbrace Orthodontists • Canberra, AU
Treatment Co-Ordinator

Treatment Co-Ordinator

Embrace Orthodontists • Canberra, AU
5 days ago
Job description

As a Treatment Coordinator, you will play an important role in helping patients understand their orthodontic treatment options and ensuring they receive an exceptional experience from their first consultation.

Key responsibilities

  • Coordinating and conducting new patient consultations
  • Explaining orthodontic treatment options and treatment plans
  • Discussing treatment fees and payment options with patients and families
  • Building strong relationships with patients and their families
  • Following up new patient enquiries and treatment leadsSupporting treatment acceptance and patient conversion
  • Coordinating appointments and patient treatment journeys
  • Working closely with our orthodontists and clinical team
  • Providing outstanding customer service throughout the patient experience
  • Maintaining accurate patient records and administrative processes

About you

  • Experienced in orthodontrics - highly preferred
  • Experienced in a Treatment Coordinator or similar dental role
  • Warm, friendly and confident when communicating with patients
  • Comfortable discussing treatment plans and fees
  • Highly organised with excellent attention to detail
  • Professional, reliable and proactive
  • Confident working independently while also being a strong team player
  • Passionate about providing an exceptional patient experience
  • Comfortable working across our Belconnen, Manuka and Gungahlin practices

About us

  • Embrace Orthodontists is an expanding orthodontic practice with three locations across Canberra - Belconnen, Manuka and Gungahlin.
  • Above Award wages
  • Full-time position within a growing practice
  • Work across three modern Canberra locations
  • Join a supportive and friendly orthodontic team
  • Opportunity for career growth as our practice continues to expand
  • Be part of creating positive experiences and life-changing smiles for our patients

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Treatment Co-Ordinator • Canberra, AU

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