Shared Services Support Officer (Grafton)
\n
Organisation/Entity: Transport For NSW
\n
Job category: Call Centre & Customer Service
\n
Job location: Grafton, NSW, AU, 2460
\n
Job reference number: 111353
\n
Employment type: Permanent Full-Time
\n
Salary range: $79733.0-$87703.0
\n
You put people at the heart and take pride in the impact of your work.
\n
Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.
\n
In this role, you'll:
\n
Working as part of a team delivering people support services, you will provide high-quality customer service and support customers across phone, live chat and administrative channels.
\n
This role will see you resolving complex enquiries, processing transactions and contributing to continuous improvements that enhance customer experience and service delivery.
\n
You will deliver exceptional service in a fast-paced, high-volume environment while meeting performance targets and quality standards.
\n
Your customer service, communication and problem-solving skills will see you excel in resolving enquiries, managing competing priorities and delivering positive customer outcomes.
\n
You're a customer-focused professional who enjoys helping people, learning new systems and working collaboratively in a busy team environment.
\n
Work Location
\n
This role is located in Grafton.
\n
Who we are
\n
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
\n
Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers .
\n
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
\n
Job Segment:
\n
Developer, Call Center, Web Design, Technology, Customer Service, Creative
\n
Transport acknowledges the Aboriginal people of the country on which we work, their traditions, culture and a shared history and identity. We also pay our respects to Elders past and present and recognise the continued connection to country.
Shared Services Support Officer (Grafton) • Grafton, NSW, AU
As a Wellness Warrior, you will bring joy, connection and create memorable experiences that brighten the lives of residents by supporting activities that keep them engaged, active and socially conn... Show more
Locum cover is required from 18 - 20 September 2026.Travel and accommodation is included.Please note that all rates are inclusive of superannuation, taxes, and casual loading, where applicable.Must... Show more
If you're craving to be part of the most cutting-edge pizza squad in Australia and New Zealand, you're in the perfect spot! Whether you're after a chill gig for some extra cash or looking to kickst... Show more
NSW Hospital paperwork (LHD specific); NSW Health online training modules; immunisations/vaccinations; Primary Degree; Fellowship & CPD Certificate (if applicable); References; CRC; NSW WWCC; I... Show more
Locum cover is required from 6 - 11 October 2026.Shift times: 0700 - 1630 + on call on some shifts.Travel and accommodation is included.Please note that all rates are inclusive of superannuation, t... Show more
Travel and accommodation is included.Please note that all rates are inclusive of superannuation, taxes, and casual loading, where applicable.This job is in demand and not all shifts may still be av... Show more
Locum cover is required from 3 - 4 October 2026.Travel and accommodation is included.Please note that all rates are inclusive of superannuation, taxes, and casual loading, where applicable.Must hav... Show more
The client is seeking a dedicated Occupational Therapist to join the team servicing the Clarence Valley region from the Grafton clinic.The successful candidate will be responsible for delivering ND... Show more
Locum cover is required from 2 - 4 October 2026.Consultant/Staff Specialist/VMO.Covering: on call and potentially 1 fracture clinic.Travel and accommodation is included.Please note that all rates a... Show more
We have a long history of providing exceptional care that empowers older people to live a full life.As a not-for-profit aged care provider, we’re able to invest in providing an exceptional experien... Show more
The purpose of the Men’s Group Volunteer role is to enrich the lives of our residents by fostering connection, belonging, and wellbeing among the men in our community.Volunteers help plan and facil... Show more
NSW Hospital paperwork (LHD specific); NSW Health online training modules; immunisations/vaccinations; Primary Degree; Fellowship & CPD Certificate (if applicable); References; CRC; NSW WWCC; I... Show more
We are looking for an experienced Occupational Therapist to join our team in our Grafton clinic and servicing the surrounding Clarence Valley region as a locum.You'll work as part of a multi-discip... Show more
Our client is advertising an opportunity for an Obstetrics and Gynaecology to permanently join their team at a Public Hospital in NSW.The ideal start date for this position is 1 January 2026.Situat... Show more
We are looking for an experienced Occupational Therapist to join our team in our Grafton clinic and servicing the surrounding Clarence Valley region as a locum.You'll work as part of a multi-discip... Show more
Locum cover is required from 28 September - 1 October 2026.Travel and accommodation is included.Please note that all rates are inclusive of superannuation, taxes, and casual loading, where applicab... Show more
We are looking for a team player and a can-do attitude, with experience in the customer service/ sales industry, to join our supportive team in Grafton.When you bring your ideas, energy, and hunger... Show more
Helping elderly Australians continue to live at home is incredibly rewarding and it really requires a team effort to do it well.So, we will back you up with experienced Care Coordinators that have ... Show more
Locum cover is required from 28 September - 5 October 2026.At least 1 year of relevant experience.Travel and accommodation is included.Please note that all rates are inclusive of superannuation, ta... Show more
Travel and accommodation is included.Please note that all rates are inclusive of superannuation, taxes, and casual loading, where applicable.Must have current AHPRA registration as a medical practi... Show more
