Professional Experience Support Officer

Job Description

Be challenged and imagine with us

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As the Professional Experience Support Officer, you will play an integral role in coordinating student Career-ready Placement activities that align with academic program requirements. Working closely with academic leads, placement organisations, and students, you'll ensure smooth planning, scheduling, and administration of placements across a variety of disciplines.

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In this role you will:

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• Have demonstrated ability to work effectively in a very fast-paced, high-volume environment, managing multiple competing priorities and deadlines while maintaining exceptional attention to detail, accuracy and organisational skills.
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• Coordinate and administer a high volume of student placements, including setting up placements in University systems, processing documentation, and ensuring placements are completed accurately and on time.
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• Liaise with placement providers, academic staff and students to secure, confirm and manage placements, building strong stakeholder relationships to support successful outcomes.
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• Manage and maintain large volumes of student compliance and placement data, ensuring records are accurate, up to date and meet organisational and placement provider requirements.
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• Deliver high-quality customer service and administrative support, proactively resolving issues and providing timely advice throughout the placement lifecycle.
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This is a 0.4 (2 days/week) fixed-term position until August 2027, at HEW 5 and will be located at the Callaghan Campus (Awabakal land).

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How will you inspire us?

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You will:

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• Coordinate and manage multiple placement-related activities, ensuring deadlines are met and competing priorities are effectively balanced.
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• Provide high-quality administrative support for student professional experience and placement programs, maintaining accuracy and attention to detail.
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• Build and maintain positive relationships with students, academic staff, and external placement partners to support successful placement outcomes.
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• Work collaboratively within a team environment, contributing to clear communication, shared goals, and a culture of mutual respect.
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• Adapt to changing priorities and requirements, responding proactively to the needs of stakeholders and placement programs.
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• Utilise a range of corporate systems and digital platforms, including Microsoft Office and student placement management systems, to support efficient program delivery.
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• Maintain accurate records and documentation in accordance with university policies, procedures, and reporting requirements.
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About our University

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The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and create a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.

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What we offer

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The renumeration for this position is Higher Education Worker Level 5 +17% superannuation and is commensurate with skills and experience.

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In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

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These include:

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• 17% super and salary packaging.
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• Additional University Holiday days, generous personal, life, and parental leave, annual leave loading, and additional purchased leave scheme.
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• Discounts on private health insurance, gym memberships, software, travel and more.
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• A range of support and wellbeing programs.
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For more information on benefits and conditions, please follow this

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Our assessment process

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Typically candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:

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• Interview (an 'in person' interview will be conducted as part of the process)
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• Referee checks
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• Pre-employment checks as appropriate to the role
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Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive.

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As part of this, and in alignment with the National Higher Education Code to Prevent and Respond to Gender-Based Violence 2025, from 1 January 2026, the University will also consider gender-based violence risk factors as part of our recruitment processes.

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The completion and return of the University's Gender-based Violence Declaration Form will form part of the pre-employment checks for this position and any offer of employment will be conditional upon review by the University.

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Our adherence to the Code is about more than compliance – it's about living our values. Together, we can ensure our University remains a place where respect, safety, and inclusion are non-negotiable.

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Contact Us

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For specific position enquiries, please contact Claire Thorley, Professional Experience Team Leader on email claire.thorley@newcastle.edu.au

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Closing date: Thursday, 1 October 2026 at 11.59pm AEST

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We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do.

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The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.