Peer Settlement Support Worker

The Journey to Social Inclusion Program (J2SI) is working against chronic homelessness with its innovative housing-first approach, combined with comprehensive, personalised support and we’re excited to say our new phase of our Journey to Social Inclusion program has commenced.

As the Peer Settlement Support Worker, you'll work collaboratively within the J2SI program. Guided by your personal lived experience in resettling in a home and community after homelessness, you'll help participants transition from homelessness into stable housing by providing peer support and facilitating community connections.

This role is a maximum term full time opportunity, starting asap, with the contract ending 31 March 2028.

Your day to day

While every day is different, a typical day might see you:

• Building relationships and working collaboratively with J2SI staff and participants.
• Driving out to meet participants in their home or their local community.
• Providing peer support and connection to participants, while assisting them settle into housing.
• In collaboration with the Lead Inclusion Facilitator/Intensive Case Managers, supporting participants with linkage to the community (including employment, volunteering, training, and other community opportunities).

We're looking for someone with

• Lived experience of resettling in a home after experiencing homelessness.
• Good interpersonal, communication and willingness to address and work through challenges within a multidisciplinary team environment.
• Ability to adapt to participants' needs effectively and include the voice of the participant while collaborating with different services.
• Willingness to participate in any training to upskill yourself as a worker within Sacred Heart Mission.
• Experience with client participation or previous peer worker experience (desirable).

You can look forward to

• Joining an organisation that is committed to promoting and embedding lived experienced voice.
• Becoming a part of an evidence-based program that is at the forefront of targeting chronic homelessness.
• Opportunity to have impact on the continued development of Peer Work within the J2SI model.
• 3 years across 30 participants, allowing for time to build a peer relationship to support participants with their goals.
• Flexible work arrangements are available for maintaining your work-life balance.
• Social and Community Services Employee Level 4 ($48.11 - $51.77 per hour), dependent on experience.
• Salary packaging expenses like your rent, holiday accommodation and dining out: up to $15,990 pre-tax.
• Receive 17.5% leave loading every time you take annual leave.
• 1 on 1 supervision and other various practice development and support both internal and external.
• In house training and excellent career development opportunities, including participation in organisational groups such as Rainbow Collective or Culture Champions.

Sacred Heart Mission is a community of dedicated people working together to end homelessness, deep and disadvantage and social exclusion. Our strength lies in our shared purpose and values. We welcome individuality and support each other to bring our best and whole selves to the work we do each day. Join us in making a meaningful difference in a fun and friendly organisation with a big heart.

Please note that while a Police Check is required for this role, a criminal history does not automatically disqualify candidates.

Closing date for applications: 11.59pm, Friday 2nd October 2026*

*Shortlisting for this position will commence immediately, and the position may close earlier than stated if we have found suitable candidates.

SHM is committed to equal employment opportunities for all people regardless of age, gender, cultural background, disability, or sexual orientation. We recognise the strength and value in diversity, and actively foster an inclusive workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.

All appointments are subject to Police Checks and certain roles require additional pre-screening or evidence of COVID-19 vaccination as outlined in the position description.

Peer Settlement Support Worker St Kilda, VIC, AU

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