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Reo Group
Accounts Receivable AdminReo Group • Mackay, QLD, AU
Accounts Receivable Admin

Accounts Receivable Admin

Reo Group • Mackay, QLD, AU
3 days ago
Job description

Job Description

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Location: Western Suburbs
Role Type: Permanent

Role Highlights \n

This is a varied Accounts Receivable and Administration position suited to someone who enjoys a fast-paced environment, working with customers and taking ownership of their workload. You’ll spend a significant part of your day communicating with customers and branches, alongside managing administration, receipting, credit card processing and other systems-based tasks.

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You’ll join a team that is currently rebuilding and looking for someone who is resilient, proactive and comfortable embracing a challenge. While the environment can be busy, you’ll be supported by a collaborative team that values a strong work ethic, learning and having fun along the way.

Organisation \n

Join a leading industrial organisation that supports businesses across Australia with a broad range of engineering, maintenance and workplace solutions. You’ll become part of an established Adelaide team that values collaboration, customer service and continuous development.

Responsibilities \n

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  • Make high-volume outbound calls to customers regarding outstanding accounts
  • \n
  • Manage customer accounts and maintain accurate account records and comments
  • \n
  • Respond to customer and branch enquiries professionally and efficiently
  • \n
  • Manage your personal inbox, emails and day-to-day administration
  • \n
  • Complete receipting, with a particular focus on the first two business days of each month
  • \n
  • Assist with back-office administration and credit card processing
  • \n
  • Navigate internal systems and follow established processes accurately
  • \n
  • Work collaboratively with the wider Accounts Receivable and Administration teams
  • \n
  • Build strong relationships with customers, branches and internal stakeholders
  • \n
  • Work towards agreed KPIs and performance targets
  • \n
  • Take ownership of your workload and progressively work with greater independence
  • \n
  • Contribute to a positive team environment and support the broader team where required
  • \n

Candidate Profile \n

You’ll ideally have previous experience in Accounts Receivable, Administration, Customer Service or a similar high-volume environment. Experience making regular inbound or outbound phone calls will be highly regarded, particularly within a larger corporate environment.

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You’ll be confident communicating with customers, comfortable having potentially challenging conversations and able to balance a friendly personality with professionalism. Strong computer skills and the ability to learn new systems are important, while experience with Excel, PeopleSoft, Oracle or D365 will be advantageous but is not essential as training will be provided.

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Most importantly, you’ll have a strong work ethic, reliable attendance and the resilience to thrive in a busy environment. You’ll enjoy staying busy, be willing to take on challenges and have a genuine interest in learning and developing your skills.

What's on Offer \n

This is a great opportunity to join a supportive team where you’ll gain broad exposure across Accounts Receivable, customer service and administration. You’ll have access to internal learning and development opportunities, with potential to progress across the business for those who demonstrate initiative and a willingness to grow.

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Additional benefits include bonus opportunities, strong maternity leave provisions, charity and fundraising activities, team functions and an annual group Christmas party.

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Accounts Receivable Admin • Mackay, QLD, AU

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