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We’re on the lookout for a motivated, organised and values-drivenReceptionist (Part-time approximately 30-32hrs/week) to support the growth and operational excellence of our boutique pelvic health physiotherapy clinic,The Pelvic Health Physio , based on the beautiful Sunshine Coast (Mooloolaba).
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This is an opportunity to step into areceptionist role , helping shape the daily operations and long-term direction of a clinic passionate about delivering exceptional pelvic health care.
\n
We’re on the lookout for a motivated, organised and values-drivenReceptionist (Part-time approximately 30-32hrs/week) to support the growth and operational excellence of our boutique pelvic health physiotherapy clinic,The Pelvic Health Physio , based on the beautiful Sunshine Coast (Mooloolaba).
\n
This is an opportunity to step into areceptionist role , helping shape the daily operations and long-term direction of a clinic passionate about delivering exceptional pelvic health care.
Receptionist (Part-Time) About the Role \n
As our Receptionist, you’ll be the welcoming face and first point of contact for our patients. You’ll keep the front desk running smoothly, support our clinicians with timely admin, and help create a calm, caring experience in a purpose-led pelvic health clinic.
What We Offer \n
A purpose-driven, community-oriented workplace with strong values
part-time role (approx. 30-32hrs)
Supportive leadership and a friendly, tight-knit team on the Sunshine Coast
Training and scope to grow your skills and responsibilities
Competitive hourly pay (aligned with the Health Support Services Award and experience)
A beautiful clinic environment and Pilates studio
Key Responsibilities Front Desk & Patient Experience \n
Greet patients warmly; manage check-ins and waiting room flow
Answer phones and emails; handle enquiries with empathy and professionalism
Manage bookings, waitlists, recalls and confirming appointments
Process payments, HICAPS/private health claiming, invoices and receipts
Collect and file patient forms; ensure accurate data entry and confidentiality
Daily Admin & Clinic Support \n
Maintain tidy reception and treatment room turnover between patients
Support basic stock tasks (front-of-house supplies, product sales, re-orders)
Assist with simple reports ( end-of-day reconciliation)
Follow clinic procedures and contribute to improving reception workflows
Compliance & Systems \n
Adhere to privacy, confidentiality and infection-control procedures
Use practice software confidently (e.g., booking, billing, secure messaging)
Support Medicare/NDIS/private health processes as trained
About You \n
1+ year in medical/healthcare reception
Warm communicator with excellent phone and email etiquette
Highly organised, accurate, and calm under pressure; great at multitasking
Tech-confident and quick to learn new systems
Experience with private health claiming, Medicare, and/or NDIS is a plus
Values empathy, professionalism, and teamwork
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If you’re looking for a role where your organisation and people skills make a real difference, we’d love to hear from you. We would encourage you to apply if you are also seeking Full-time hours.
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Part-Time Receptionist • Sunshine Coast, QLD, AU
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