Accounts Receivable & Front Office Coordinator

Accounts Receivable & Front Office Coordinator

Irizar Asia Pacific is looking for an experienced Accounts Receivable & Front Office Coordinator to become a trusted and highly visible part of our Pakenham business.

Reporting directly to the CFO and joining a collaborative four-person finance team, you will own key accounts receivable activities while also managing our front-of-house experience and supporting the practical day-to-day needs of teams across the business.

This is an opportunity for someone who enjoys being known as the person who follows things through: customers are supported, accounts are kept on track, visitors are welcomed, the office is organised and the important details do not get missed.

Why this role is different

This is not a back-office collections position, and it is not a conventional reception role.

You will have meaningful ownership of accounts receivable including customer statements, overdue-account follow-up, payment arrangements, account queries and debtor reporting while being the welcoming, organised and dependable first point of contact for visitors, customers, suppliers and employees.

Your work will directly support:

• Healthy cash flow and strong customer relationships.
• A polished, professional experience for every visitor and caller.
• A well-organised workplace where teams can focus on their work.

If you like variety, enjoy connecting people and take genuine pride in being dependable, this is a role where your contribution will be seen and valued every day.

What you'll do

• Take ownership of key Accounts Receivable activities, including monthly statements, overdue-account follow-up, customer queries, payment plans and debtor reporting.
• Build constructive customer relationships while confidently progressing outstanding payments and resolving account discrepancies.
• Support daily finance administration, including accounts inbox management, invoice distribution, payment processing, debit-card reconciliations, credit applications and corporate-card reviews.
• Be the professional and welcoming face of Irizar: greet visitors, manage reception calls, coordinate sign-in and ensure visitors are appropriately inducted for site access.
• Coordinate office administration and facilities requirements, including stationery, amenities, catering, uniforms, cleaning and supplier relationships.
• Coordinate employee and visitor travel, accommodation and rental-car bookings.
• Support fleet administration, including vehicle registers, servicing, insurance records, licence checks, fuel-card documentation, infringements and trade-plate administration.
• Maintain key business registers and systems, including asset records, contact lists and other administrative documentation.
• Assist with team and company marketing events, internal communications and ad hoc support across the business when required.

What you'll bring

You will be organised, commercially aware and naturally service-focused, with the confidence to communicate professionally with customers and colleagues at every level.

You will ideally have:

• Demonstrated experience in Accounts Receivable, credit control, finance administration or a comparable role.
• Confidence following up outstanding accounts in a professional, calm and solutions-focused way.
• Strong organisation, attention to detail and follow-through across multiple competing priorities.
• The maturity and judgement to handle financial, employee and customer information with discretion.
• Microsoft Office and Excel skills, with confidence learning finance and business systems.
• Clear, warm and professional communication skills in person, by phone and in writing.
• A practical, proactive and team-oriented working style.

Why join Irizar?

• A full-time, permanent role based at our modern Pakenham facility.
• Direct exposure to and support from the CFO within a close-knit finance team.
• Genuine variety, autonomy and visibility across the organisation.
• A role where you will build trusted relationships with leaders, teams, customers and suppliers.
• Competitive remuneration aligned with your experience and capability.
• A professional, practical and supportive working environment.
• Regular team lunches, business updates and a culture that recognises people who make a positive difference.

Irizar Asia Pacific manufactures and supports premium buses and coaches for customers across Australia. From our Pakenham facility, we work across school, charter, mining and luxury-coach markets, with a strong commitment to quality, safety, innovation and customer service.

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