Casual Front Office and Houskeeping posisition \n
Club Macquarie is seeking to appoint a reliable and self-motivated person to join our team in a flexible all-rounder role at our 36 room Macquarie 4 Star motel. This is a Casual position and will encompass both front office reception duties and general housekeeping, depending on the operational needs of the property.
Key responsibilities Front Office \n
Welcome guests and manage check-in and check-out processes
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Manage reservations, guest enquiries, emails and telephone calls
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Process payments and maintain accurate guest records
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Provide local area information and deliver friendly, professional guest service
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Complete general reception and administrative tasks
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General cleaning and room checks
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Highly visual approach to the property's cleanliness and maintenance
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Unpacking and storage of linen in an organised and efficient manner
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Assisting cleaners with the preparation of guest rooms, public areas and back-of-house spaces to a high standard as assigned
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Restocking guest amenities and room attendant trolleys ensuring efficient servicing of rooms
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Monitoring and promptly reporting any maintenance issues or safety concerns
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Working efficiently to meet daily room requirements
About you \n
Previous experience in accommodation; Front Desk and Housekeeping departments
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A genuine passion for customer service and creating positive experiences
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Excellent communication and attention to detail
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Positive energy and physical fitness for a hands-on role
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Ability to work independently and efficiently to meet daily schedules
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Availability 7 days between the hours of 8am and 8pm
About us \n
Macquarie 4 Star, located at the northern tip of Lake Macquarie, is an award-winning facility adjoining Club Macquarie, where guests can safely and securely enjoy the facilities of a licensed Club during their stay.
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Casual Front Office and Houskeeping posisition • Newcastle, NSW, AU
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