Industry Principal- Appian Architect

About Infosys

Infosys is a global leader in next-generation digital services and consulting. Over 320,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help you navigate your next.

Recognized as the #1 Top Employer in Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.

Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys

Location

Sydney

Salary

AUD 192,845– 209,939 Annual Gross

The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company process.

Position Description

We are looking for a Senior Consulting Partner - Appian & Process Automation (Financial Services) who can lead and grow the strategic Appian and Process Automation portfolio for a designated Financial Services client. Serve as the trusted advisor to client executives, drive business growth, identify transformation opportunities, and ensure successful delivery of Appian-led solutions that create measurable business value. In addition, proactively originate and convert new process automation, workflow, AI, and digital transformation opportunities across the region.

Flexible working arrangements (hybrid, reviewed case-by-case basis).

Essential Responsibilities

Client Relationship & Strategic Advisory

• Build and sustain trusted relationships with senior business and technology stakeholders.
• Act as the executive advisor for Appian, workflow automation, AI-driven process transformation, and operational excellence initiatives.
• Lead client discussions on business priorities, transformation roadmaps, operating model improvements, and investment strategies.
• Position Infosys as a strategic partner for enterprise automation and process modernization.

Account Growth & Revenue Ownership

• Own revenue growth, profitability, and expansion of the Appian services portfolio within the designated client account.
• Develop and execute account growth plans aligned to client priorities and Infosys strategic objectives.
• Identify white-space opportunities and convert them into consulting, implementation, support, and managed services engagements.
• Establish multi-year transformation programs that drive recurring revenue and strengthen client partnerships.

Opportunity Identification & Sales Leadership

• Create and maintain a qualified pipeline of Appian, BPM, Workflow Automation, Case Management, Intelligent Automation, and AI-led transformation opportunities.
• Lead opportunity shaping, executive workshops, value discovery sessions, and business case development.
• Drive proposal strategy, solution positioning, commercial negotiations, and deal closure activities.
• Collaborate with regional sales, consulting, alliance, and industry teams to expand market presence.

Consulting & Transformation Leadership

• Lead discovery assessments, process diagnostics, maturity assessments, and value-stream analyses to identify transformation opportunities.
• Translate client challenges into business-led solution strategies and transformation roadmaps.
• Guide solution evaluation and recommend optimal approaches leveraging Appian, AI, automation, and ecosystem platforms.
• Bring industry benchmarks, best practices, and thought leadership to client engagements.

Delivery Governance & Executive Oversight

• Provide executive oversight for Appian programs, ensuring delivery excellence, governance, risk management, and customer satisfaction.
• Review solution architecture, operating models, and implementation plans to ensure alignment with business outcomes.
• Lead steering committees, executive reviews, and governance forums with client leadership.
• Drive continuous improvement and value realization across active engagements.

Alliances, Innovation & Thought Leadership

• Strengthen strategic relationships with Appian and relevant ecosystem partners.
• Champion adoption of emerging technologies including Agentic AI, Intelligent Document Processing, Workflow Automation, Process Mining, and Hyperautomation.
• Develop Points of View (POVs), industry assets, accelerators, and go-to-market offerings.
• Represent Infosys at executive forums, client events, and industry conferences.

Talent & Capability Development

• Mentor consulting leaders, architects, and account teams.
• Build consulting, advisory, and solutioning capabilities aligned to market demand.
• Foster a culture of innovation, collaboration, and client-centric problem solving.

Success Measures

• Appian portfolio growth and revenue expansion.
• Pipeline creation and deal conversion rate.
• Client executive relationship strength and stakeholder satisfaction.
• New transformation programs originated and won.
• Growth of regional automation and process transformation opportunities.

Preferred Experience & Qualification

• 15+ years of overall technology experience
• 5+ years in Appian Architecture or CTO Advisory roles
• BS degree in Mechanical Engineering, Engineering Technology, or a special combination of education and experience with demonstrated accomplishments.
• Able to communicate in English.
• Strong Financial Services domain expertise across Banking, Wealth, Payments, Lending, Risk, Operations, or Customer Service.
• Deep understanding of Appian, BPM, Workflow Automation, Case Management, and Intelligent Automation platforms.
• Proven track record of growing strategic client accounts and leading multi-million-dollar transformation programs.
• Demonstrated success in executive stakeholder management, consulting-led sales, and large-deal pursuits.
• Experience collaborating with technology partners and managing complex enterprise transformations.

Benefits

• Income Protection Insurance
• Paid Parental and Volunteer leaves
• Employee Assistance Program (EAP)
• Flexible working arrangements (hybrid, reviewed case-by-case basis)
• Health Insurance Discount and Well-being Program
• Access to Fitness and Gym Memberships
• Salary packaging and novated leasing

Recruitment and Selection Process

Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

In order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infy_REC_Helpdesk@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

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