The Opportunity
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Part time role working 10am - 5pm.
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As a Customer Experience Specialist, you will be at the forefront of delivering exceptional service to our clients and stakeholders. Your role will involve managing inbound and outbound communications, resolving customer issues, and ensuring high levels of satisfaction through efficient and empathetic interactions. You will also play a key role in identifying opportunities for improvement and supporting continuous enhancement of the customer journey.
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Location: Molendinar
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About the role
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About You
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To thrive in this role, you'll have:
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About us:
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Kinetic is Australia and New Zealand's largest and most diverse bus operator, moving more than 100 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our team of over 7300 people and fleet of over 4900 buses.
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As a business who genuinely cares about our customers, our people, and our environment, we are industry leaders in delivering zero‐emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve.
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Kineticis proud to be anEqual Opportunity Employerand reflect the community we serve. We invite all suitably qualified persons of all sexualities, genders and cultures, including Aboriginal and Torres Strait Islander Peoples, to apply.
Part Time Customer Experience Specialist • Gold Coast, QLD, AU
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