Support technology that keeps the world's largest mines moving.
Our client is a global OEM and recognised leader in mining equipment and Mining Operational Technology (OT). Their Brisbane-based Product Development Centre develops advanced technology that helps mining companies around the world improve safety, productivity and operational performance.
An opportunity exists for an experienced Product Service Engineer to provide Tier 2 technical support for sophisticated machine guidance and Command for Dozing technologies used across large-scale surface mining operations.
You'll have a direct impact on product quality, support responsiveness and New Product Introduction (NPI), with a focus on issue triage, technical troubleshooting, product service documentation and Continuous Product Improvement (CPI).
Working closely with Product Support, Engineering, Product Development and implementation teams, you'll investigate hardware and software issues, coordinate their resolution and help turn field learnings into ongoing product improvements.
This is an initial 12-month contract with a strong possibility of multiple extensions or conversion to permanent employment.
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Product Service Engineer | Level 2 Support | Mining Operational Technology • Brisbane, AU
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