Lead Cardiac Physiologist - HC - Cardiac Physiologist

Position Summary

The Lead Cardiac Physiologist is a clinical and operational leader responsible for delivering high-quality, efficient, and patient-centred cardiac diagnostic services across Advara HeartCare WA.

The role is accountable for:

• Driving clinical excellence and consistency of care
• Improving service access, utilisation, and throughput
• Leading day-to-day team performance and capability uplift

Working in partnership with the other Lead Cardiac Physiologists, this role plays a key part in optimising service delivery, reducing wait times, and ensuring sustainable business performance across all sites.

Key Responsibilities

1. Leadership & Team Performance

• Provide visible, hands‑on leadership across sites, setting clear expectations for performance, professionalism, and patient care
• Drive a high‑performance culture with accountability for output, quality, and teamwork
• Coach and develop staff to improve:
  • Clinical competency
  • Productivity (e.g.tests/day, list utilisation)
  • Patient interaction standards
• Proactively manage underperformance and behavioural issues in partnership with Leads
• Act as a go‑to escalation point for operational and clinical issues

2. Service Delivery & Business Performance

• Own delivery of daily and weekly service capacity targets
• Actively manage and optimise:
  • List utilisation
  • Patient flow
  • No show/ cancellation rates
• Identify and implement initiatives to:
  • Reduce waitlists
  • Reduce no show rates
  • Improve device utilisation rates and maximise use of available equipment and rooms
  • Increase throughput without compromising quality
  • Work with leadership to ensure alignment between staffing and demand
  • Contribute to achieving revenue and margin targets through efficient service delivery

3. Workforce & Rostering Accountability

• Develop and manage rosters aligned to demand and service targets
• Ensure appropriate skillmix across sites and modalities
• Manage short‑term workforce gaps (leave, sick, surges) with minimal service disruption
• Approve payroll with accountability for accuracy and cost control
• Support workforce planning to address:
  • Leave impact
  • Capacity constraints
  • Growth opportunities

4. Clinical Quality & Governance

• Ensure consistent delivery of best‑practice cardiac testing across all sites
• Drive standardisation of protocols, workflows, and reporting quality
• Lead clinical quality initiatives including:
  • Audit and peer review participation
  • Incident review and learning
  • Reduction of variability in test quality
• Maintain oversight of:
  • Accreditation requirements
  • Infection control and safety standards
• Actively contribute to a culture of clinical excellence and continuous improvement

5. Continuous Improvement & Innovation

• Identify and implement process improvements that enhance:
  • Efficiency
  • Patient experience
  • Staff workflow
• Support rollout of:
  • New technology
  • Digital workflows
  • Service model changes
• Use data (where available) to inform decisions and track improvements

6. Patient & Referrer Experience

• Ensure delivery of a consistent, high‑quality patient experience across sites
• Support timely access to care, particularly for urgent referrals
• Maintain strong working relationships with:
  • Referrers
  • Cardiologists
• Resolve patient or referrer issues promptly and professionally

7. Operational Oversight

• Ensure equipment uptime and readiness to support service delivery
• Oversee consumables and clinical asset management
• Coordinate daily operations to ensure smooth clinic flow

8. Required Skills & Experience

• Advanced clinical competency in cardiac diagnostics
• Demonstrated experience in leading teams and driving performance outcomes
• Strong understanding of healthcare operations and service delivery models
• Ability to balance clinical quality with efficiency and access
• Excellent communication, problem‑solving, and decision‑making skills

Our purpose

Improve Australia’s Heart Health

Our Vision

A future where world-class care, is the standard of care.

Our Mission

Through individualised care, research and world-leading outcomes, we will reduce the impact of heart disease in Australia

Our Values

• We Care: We have empathy for our patients and listen to understand. We’re considered in our actions and interactions with patients, peers and partners. We approach all situations with support, compassion and kindness, and an understanding that no two people or their experiences are the same.
• We Advance: We’re committed to always advancing and improving our care. We take initiative, remain curious and innovate to deliver world-class patient care.
• We Work Together: Advancing care can’t be done alone. We need to do this together, in parallel with each other, our patients and our partners. We continuously collaborate and work with the skills of those around us. We’re unified and motivate others to succeed because every little win is a win for us all.
• We Deliver: We follow through on what we say we’ll do. We measure our outcomes to hold ourselves accountable for our actions and deliver world‑leading patient outcomes. We’re agile in our approach, which enables us to continually deliver for our patients, referrers, partners and each other.

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