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Chandler Macleod Group
Customer Service OfficerChandler Macleod Group • Teven, NSW, AU
Customer Service Officer

Customer Service Officer

Chandler Macleod Group • Teven, NSW, AU
3 days ago
Job description

Job Description

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Customer Service Officer Ballina, NSW | Ongoing Casual Opportunity | Immediate Start

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Are you passionate about delivering exceptional customer service and helping your local community? We are seeking a friendly, professional and organised Customer Service Officer to support a busy local government customer service team in Ballina.

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This is an ongoing casual opportunity with an ASAP start , ideal for someone who enjoys a fast-paced, customer-focused environment and has strong administration skills.

Key Responsibilities \n

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  • Provide high-quality face-to-face, phone and email customer service.
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  • Respond to customer enquiries and assist with Council-related forms and applications.
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  • Process cash, EFTPOS and cheque payments, including reconciliations.
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  • Perform a variety of administrative duties including data entry, document management and records maintenance.
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  • Assist with development applications, animal registrations and customer requests.
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  • Maintain accurate records and contribute to continuous improvement initiatives.
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About You \n

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  • Previous experience in a customer service role, ideally involving cash handling and administration.
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  • Excellent communication and interpersonal skills.
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  • Strong computer literacy, including Microsoft Office.
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  • Ability to work both independently and as part of a team.
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  • Certificate III in a relevant field and/or equivalent experience highly regarded.
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Desirable \n

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  • Experience in a local government environment.
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  • Knowledge of the Ballina region and local community.
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  • Experience in clerical or administrative support positions.
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What's On Offer? \n

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  • Immediate start
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  • Ongoing casual assignment
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  • $44.20 p/h
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  • Opportunity to work within a respected local government organisation
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  • Supportive team environment
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  • Varied and rewarding customer-focused role
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Customer Service Officer • Teven, NSW, AU

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