Client Associate
FindexBrisbane, AUBe the client-facing presence our clients rely on.We are seeking a Client Associate to join our Financial Planning team on a permanent, full-time basis, based in Brisbane or Melbourne.This is more ... Show more
Client Specialist – Workforce Delivery & Portfolio PerformanceAffinity Nursing • Brisbane, AU
Client Specialist – Workforce Delivery & Portfolio Performance
Affinity Nursing • Brisbane, AU
5 days ago
Job description
Who We Are
Affinity Nursing is a market leader in regional, rural and remote travel nursing and a contracted supplier to health departments nationally.
We are looking for a Client Specialist to take ownership of a state based healthcare portfolio, understand where the workforce opportunities are and drive stronger delivery across our established client partnerships.
About the Role
This isn’t a traditional Account Management or Business Development role. Instead, you’ll sit at the center of client demand, workforce supply and performance, understanding what our clients need and where Affinity should focus to achieve stronger outcomes.
As a Client Specialist, you’ll take ownership of workforce delivery and performance across your state. You’ll use data, market insights and your knowledge to influence and execute, identifying where the opportunities are, deciding where attention is needed and driving the actions required to improve results.
You’ll work closely with our Recruitment, Placements and other internal teams to turn those priorities into action, maintain momentum and follow through to outcome.
This is a hands on role for someone who can think commercially, make decisions, influence others and get things moving.
You’ll Thrive in This Role If You
Quickly identify what matters and where to focus.
Spot patterns, gaps and opportunities and turn them into action.
Understand how client demand, workforce supply and fill rates connect.
Use data and commercial thinking to make informed decisions.
Influence outcomes across teams without needing to directly manage them.
Take ownership, bring solutions and follow things through to outcome.
Key Responsibilities
Take ownership of workforce delivery and portfolio performance across your state.
Understand current and upcoming client demand, workforce requirements and portfolio priorities.
Work closely with Recruitment and Placements to align activity with client demand.
Build strong, proactive relationships with key hospital stakeholders.
Identify opportunities to improve delivery and utilisation within existing client agreements.
Respond quickly to changes in demand, availability, client requirements and market conditions.
Track actions through to outcome and share insights that support stronger fill rates and commercial performance.
Preferred Experience
We’re open to candidates from a range of backgrounds and are more interested in how you think and operate than a specific job title.
Experience working with data to identify trends, opportunities or performance gaps will be highly regarded, along with experience using Salesforce or a similar CRM or workforce management platform.
What We Offer
Ownership of an established state based Health Department portfolio in a high demand industry.
Ongoing professional development, including leadership programs, mentoring and training.
Friday Fun Day – from colour themes to PJ days, no two weeks look the same!
The chance for your pup to apply for our CHO – Chief Happiness Officer position and join the pup schedule for office days.
Office based role in Woolloongabba, QLD with no site visits or travel required.
WFH flexibility with up to two days per week to support work life balance.
Why Join Affinity?
At Affinity, we’re focused on delivering strong workforce outcomes for the hospitals, nurses, midwives and communities we support.
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Client Specialist – Workforce Delivery & Portfolio Performance • Brisbane, AU
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