STORE MANAGER - SHOES & SOX WAURN PONDS

ABOUT SHOES & SOX

Since 1987 Shoes & Sox has been the go-to destination for all types of kids shoes, trusted to expertly fit kids feet. Our mission is to get every baby, toddler and kid (big and little) in Australia into shoes that fit their feet as well as their adventures, their personality, and their family, perfectly.

ROLE IN A NUTSHELL

We’re on the lookout for a Store Manager with energy to burn, leadership chops, and a big love for little feet. You’ll take the reins at Shoes & Sox Waurn Ponds, leading the team in a store that’s all about comfort, confidence, and fun.

Please note this is a Full Time Tuesday - Saturday roster with the last week working a Tuesday - Friday roster (weekends off!)

WHAT YOU’LL BE DOING

• Lead and inspire your team to deliver outstanding customer service and achieve sales targets.
• Coach, develop and motivate team members, celebrating success and building confidence.
• Drive store performance by keeping a close eye on sales, KPIs and commercial opportunities.
• Create an amazing customer experience that keeps families coming back to Shoes & Sox.
• Own the look and feel of the store, ensuring it’s clean, engaging and always on-brand.
• Take charge of stock management, minimising shrinkage and keeping inventory accurate and organised.
• Lead by example and foster a safe, inclusive and positive environment where everyone can thrive.

ABOUT YOU

• A proven retail leader who knows how to coach, develop and bring out the best in a team.
• Passionate about customers, especially kids and families, with a genuine desire to make every visit a great one.
• Commercially driven and confident using KPIs and sales insights to achieve and exceed targets.
• Calm, organised and solutions-focused, with the ability to keep things moving when the pace picks up.
• Always looking to grow, embracing feedback, new ideas and opportunities to do things better.
• A confident communicator and natural relationship-builder who creates trust with customers, team members and leaders.

JUST SOME PERKS WE OFFER

• Generous discounts – Up to 50% off top brands like Review, Superdry, Black Pepper and Elka Collective!
• Training and development – We want you to grow and get the most out of your role
• Positive and encouraging culture - we prioritize cultivating a workplace where every team member feels valued, motivated, and empowered to contribute their best
• Monthly bonus scheme (rewards based on KPI achievement) as well as random competitions with giveaways
• Employee Assistance Program with free access to Mental Health Professionals for when times are tough.

READY TO MAKE AN IMPACT?

This isn't just a job, it's your chance to lead with purpose, bring your energy to the floor, and leave your mark in every pair of shoes you help walk out the door.

If that sounds like you, we want to hear from it. Apply now and step into a role where you can genuinely make a difference.

Kept the shoe-pun energy but gave it a clear call to action at the end, since job ads should close with a nudge to actually apply. Happy to make it punchier or more laid-back if that suits the brand's voice better.

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life!

At Brand Collective our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your skills align with the role and company culture, apply today to bring brands to life!

Please note: at this time, Brand Collective are not seeking recruitment agency support for this role, and will not be liable for any unsolicited candidate profiles or associated fees. We encourage applicants to apply directly to this posting if they would like to be considered for this opportunity. The advertising of this role may close earlier than the listed date, and we encourage applicants to apply early.

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