As our Retail Customer Service Officer you will be employed on a casual basis with shifts varying throughout the week (Mon-Sat).
Performing customer sales and service transactions with customers.
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
Assisting customers with mail lodgements and associate costs.
Building rewarding relationships with customers by understanding their needs.
Assisting with administrative duties such as stocktaking and record maintenance.
You’re a friendly, enthusiastic and reliable personality who loves working in a team environment.
You’re ready to put the customer at the centre of everything you do to help make a difference in the community.
Have experience in customer service and/or cash handling. Must have previous experience working in an Australian Post Office (preferred) or banking experience (a must).
Work with a diverse, fun, supportive team where you have opportunity to connect and collaborate every day
Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers
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Australia Post Customer Service Officer • Gosford, AU
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