Overview \n
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At Microsoft, we help organisations advance their strategic priorities through technology innovation, digital transformation, and AI-powered solutions. As a Senior Customer Success Account Manager (CSAM), you will lead strategic customer relationships across a portfolio of enterprise accounts. You will act as a trusted advisor to customer executives, coordinate Microsoft resources across multiple solution areas, and deliver measurable outcomes through adoption, consumption, value realisation, and transformation. This role is intended for professionals who excel in executive engagement, complex programme leadership, stakeholder management, and strategic customer success.
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Responsibilities \n
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Qualifications \n
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Required Qualifications
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Preferred Qualifications
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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Senior Customer Success Account Manager - Public Sector - Canberra • Canberra, ACT, AU
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