Talent.com
Queensland Government
Computer Systems OfficerQueensland Government • Brisbane, AU
Computer Systems Officer

Computer Systems Officer

Queensland Government • Brisbane, AU
7 days ago
Job description

The Queensland Curriculum and Assessment Authority (QCAA) is seeking a Computer Systems Officer to join the ICT Infrastructure Unit. The ICT Infrastructure Unit is responsible for design, acquisition, build and operation of all ICT infrastructure in operation at QCAA. This includes the QCAA WAN/LAN voice and data networks, both on-premises and cloud-based compute and storage, server operations, database management and desktop support environments

What You Will Do

  • Install, maintain and support hardware and software for QCAA client technology including desktop computers, mobile devices, printers and projectors.
  • Ensure the effective operation and performance of QCAA client ICT technology. Participate in project-based activities as required within either the QCAA or ICTB.
  • Provide advice to clients in the use of QCAA software applications as well as common desktop/mobile applications.
  • Provide technical support to clients including the resolution of problems related to QCAA client technology.
  • Maintain the QCAA hardware and software inventory.
  • Prioritise work activities to ensure that a high level of customer service is maintained at all times.
  • Record, monitor, complete and document helpdesk jobs and resolutions within the helpdesk management system.
  • Participate in all appropriate training and development activities.

Reporting relationships

This role reports to the Manager, ICT Infrastructure Unit. No roles report directly to this role

What We Are Looking For

The QCAA is committed to selecting the person best suited to the role and to furthering equity and diversity. We strongly encourage applications from all gender groups, Aboriginal people, Torres Strait Islander people, people from culturally diverse backgrounds and people with all abilities.

The Ideal Candidate For This Role

  • Seeks and shares customer feedback to support the refinement of planned activities (leads strategically)
  • Gains insight into issues by analysing the available information in a critical manner (makes insightful decisions)
  • Welcomes challenges in the delivery of work and demonstrates persistence in working through obstacles (drives accountability and outcomes)
  • Listens attentively and proactively seeks to understand others' needs by asking questions and clarifying (builds enduring relationships)

Occupational group

IT & Telecommunications

#J-18808-Ljbffr

Create a job alert for this search

Computer Systems Officer • Brisbane, AU

Similar jobs

System Administrator

AkkodisBrisbane, AU

Work with modern cloud and on-premise technologies across Windows, SQL, Azure, and AWS environments.Hands-on involvement in automation, infrastructure as code, and platform optimisation.Opportunity... Show more

 • Promoted

Systems Administrator I

Wenco International Mining SystemsBrisbane, AU

Wenco International Mining Systems (www.Hitachi Construction Machinery (HCM), provides industry leading, innovative technologies to customers in the mining and material movement sectors, enabling s... Show more

 • Promoted

Senior Technology Officer - ICT & Networking Leader

eHealth QueenslandBrisbane, AU

A healthcare technology provider in Queensland is seeking a Principal Technology Officer to provide on-site and remote ICT support.The role involves managing a technical team and ensuring high-qual... Show more

 • Promoted

Mission-Critical Defence Systems Engineer – Multi-Domain IT

KBR, Inc.Brisbane, AU

Systems Engineer to join their team in Brisbane, Australia, focusing on mission-critical programs for Defence.The ideal candidate will apply systems engineering practices, work with diverse enginee... Show more

 • Promoted

Information Technology Support Officer

KBITBrisbane, AU

KBIT provides small to medium-sized businesses with a cost-effective way to outsource daily IT support to a team of dedicated IT specialists.With over 20 years of experience in Large to Enterprise-... Show more

 • Promoted

Information Access Officer

Queensland GovernmentBrisbane, AU

About the roleJoin the Information Access team at Redcliffe Hospital and play an important role in supporting the lawful and timely release of health information to government agencies, legal repre... Show more

 • Promoted

Chief Information Officer

Australian Government - Department of Agriculture, Water and the EnvironmentBrisbane, AU

Department of Agriculture, Fisheries and Forestry.Our work is central to the health and prosperity of the nation.Our policies and services protect and span the entire supply chain, helping to grow ... Show more

 • Promoted

Principal Technology Officer

eHealth QueenslandBrisbane, AU

Provide effective and efficient ICT support services across Queensland.This role primarily provides on-site and remote level 2 technical support, incident management and request fulfilment in one o... Show more

 • Promoted

Training Systems Administrator — TS Clearance

Yorktown Systems GroupBrisbane, AU

Yorktown Systems Group in Brisbane, Australia is seeking a qualified Training System Admin / Operator to support SOCPAC with critical, non-standard logistical gaps in expeditionary contexts.The rol... Show more

 • Promoted

Systems Engineers - Expression of Interest (EOI)

KBR, IncBrisbane, AU

Systems Engineer – Expression of Interest (EOI) for full-time opportunities based in Canberra or Brisbane.This role contributes to a complex, mission-critical program delivering secure, integrated ... Show more

 • Promoted

Systems Engineer

Green Light WorldwideBrisbane, AU

Green Light Worldwide have a requirement with our client partner for a System Engineer to join their team on a 3-month assignment with possible extensions.Manage, maintain, and support enterprise b... Show more

 • Promoted

Enterprise Cloud Systems Support Specialist

Exclaim ITBrisbane, AU

A leading IT services provider is looking for an Associate System Support professional in Brisbane to provide friendly system support for enterprise applications used across the public sector.You w... Show more

 • Promoted

Teaching-Focused Lecturer: Computer Systems Programming

University of QueenslandBrisbane, AU

The University of Queensland is seeking a Lecturer (Teaching Focused) in Computer Systems Programming to deliver engaging and high-quality education.The successful candidate will lead course coordi... Show more

 • Promoted

System Administrator (Brisbane)

HumanforceBrisbane, AU

System Administrator (Brisbane) – Humanforce.Humanforce provides a market‑leading human capital management (HCM) suite that delivers an exceptional employee experience for frontline and flexible wo... Show more

 • Promoted

Lecturer - Teaching Focused in Computer Systems Programming

University of QueenslandBrisbane, AU

Lecturer - Teaching Focused in Computer Systems ProgrammingApplylocations: St Lucia Campustime type: Full timeposted on: Posted Todayjob requisition id: R-66501* Faculty of Engineering, Arc... Show more

 • Promoted

Principal Systems Engineer

AECOM Australia Pty LtdBrisbane, QLD, AU

AECOM is involved in the most interesting and challenging transport infrastructure projects that are shaping the landscape around us and defining the future of Australia and NZ.We live and breathe ... Show more

Hybrid Systems Engineer – 3-Month Brisbane Assignment

Green Light WorldwideBrisbane, AU

A leading Australian onshore services company is seeking a System Engineer for a 3-month assignment in Brisbane with possible extensions.The ideal candidate will manage enterprise backup systems an... Show more

 • Promoted

Systems Support Officer

Exclaim ITBrisbane, AU

You provide friendly, fast system support for enterprise business applications used across the department and partner agencies.You work across first and second level support, focus on cloud-based a... Show more

 • Promoted

Principal Systems Integrator

AkkodisBrisbane, AU

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Akkodis.Opportunity to work with a leading State Government client.... Show more

 • Promoted

Information Technology Operations Manager

MuraConnectBrisbane, AU

Information Technology Operations Manager.Information Technology Operations Manager.Direct message the job poster from MuraConnect.Operating in the Aged Care and Health care industry this organisat... Show more