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White Now Consulting
Duty ManagerWhite Now Consulting • Evans Head, AU
Duty Manager

Duty Manager

White Now Consulting • Evans Head, AU
4 days ago
Job description

Duty Manager – Club Evans RSL

Evans Head, NSW | Full Time

Ready to take the next step in your hospitality career?

Club Evans RSL is looking for a confident, hands-on Duty Manager to help lead our team on the banks of the beautiful Evans River. We're a proud community club - home to our riverside River Bistro, live entertainment, sport on the big screens, and functions and weddings year-round - and we want a leader who'sjust as proud to be part of what we do.

This is a varied, hands-on role. One shift you might be running a wedding function, the next you're on the gaming floor, supporting the bistro through a busy lunch service, or sorting a member's enquiry. If you like variety, enjoy making decisions, and get a buzz out of bringing the best out of your team, we want to hear from you.

About the role

As Duty Manager, you'll take charge of the day-to-day running of the club during your shift, making sure operations run smoothly and our members and visitors have a great experience.

You’ll be involved in:

  • Leading, supporting and motivating the team during each shift
  • Overseeing bistro, bar, gaming and general club operations
  • Maintaining high standards of customer service across the venue
  • Handling member and guest enquiries and resolving issues professionally
  • Supporting the team through busy periods, functions and live entertainment nights
  • Ensuring responsible service of alcohol and gaming requirements are met
  • Completing opening and closing procedures and shift handovers
  • Monitoring club presentation, cleanliness and safety standards
  • Managing incidents and escalating matters where needed
  • Supporting the training and development of team members
  • Working closely with management to keep the club running smoothly

About you

You might already be working as a Duty Manager or Supervisor, or you're ready to make the move into management. Either way, we're looking for someone with:

  • 5 Years more more previous experience in a club, hospitality, hotel or similar venue
  • Certificate 3 in Business or Hospitality or similar experience
  • Strong leadership and communication skills
  • A hands-on approach and the ability to lead by example
  • A genuine passion for customer service
  • The confidence to make decisions and manage situations as they come up
  • The ability to stay calm and organised when things get busy
  • A positive, can-do attitude and willingness to get stuck in
  • Current RSA/RCG and Advanced RCG
  • Current NSW Driver’s License
  • Availability to work a rotating roster, including evenings, weekends and public holidays

Why join Club Evans RSL?

  • 2 weekends on, 2 weekends off roster - genuine work/life balance built in
  • Lots of room for career growth, with support to complete courses and further your development
  • Competitive pay under the NSW Club Award
  • Work riverside in one of the most beautiful settings in Northern NSW
  • Be part of a close-knit RSL community that's proud to support our veterans and bring Evans Head together
  • A supportive, team-first workplace culture

If you're a people-focused leader who thrives in hospitality and wants to make a real difference at Club Evans RSL, we'd love to hear from you.

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Duty Manager • Evans Head, AU

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