Ready to join a fun, supportive and fast-paced team?
We're looking for a full-time Account Care Specialist to join our growing Account Care Team at the Fitness Cartel Support Office in Virginia.
This role is ideal for someone who thrives on balancing exceptional customer service with strong commercial outcomes. You'll take ownership of overdue member accounts, work with members to resolve outstanding balances, negotiate payment arrangements and help members get back on track with their fitness journey.
Supporting clubs across our network, you'll play an important role in reducing outstanding debt, maintaining account accuracy and delivering positive outcomes for both our members and the business.
Fitness Cartel Health Clubs is one of Australia's fastest-growing health and wellness brands, with plans to expand to 60+ clubs by 2030.
Our premium clubs are more than just gyms - they're thriving health and wellness destinations featuring 24/7 access, Reformer Pilates, Cycle Studios, cafés, crèche, saunas and world-class training facilities.
Driven by our values of Family, Community and Ambition, we’re passionate about changing lives through health and fitness. Whether you’re supporting members in our clubs or from our Support Office, every role plays an important part in creating exceptional experiences for our members.
If you're looking for a rewarding career where you can combine customer service, account management and debt recovery in a supportive, high-performing team, we'd love to hear from you.
At Fitness Cartel, we're not just building gyms - we're building a movement. With plans to open 60 clubs by 2030 we deliver ultramodern facilities, epic vibes, and a community that backs you 100%. Whether you're chasing a career in fitness or looking for a workplace that matches your energy, this is where passion meets opportunity. Join the Cartel. Build the future of fitness.
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Account Care Specialist - Virginia • City of Brisbane, Queensland, AU
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