Talent.com
rlservices
Casual Customer Service Officer/ Licence Testing Officerrlservices • Bendigo, VIC, AU
Casual Customer Service Officer/ Licence Testing Officer

Casual Customer Service Officer/ Licence Testing Officer

rlservices • Bendigo, VIC, AU
1 day ago
Job description

Job Description

\n

At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.

\n

VicRoads empowers our people to learn and grow- focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.

\n

VicRoads is progressing too. In August 2022, we started on a new chapter when the Victorian State Government partnered with Aware Super, Australian Retirement Trust, and Macquarie Asset Management to operate registration and licensing services on its behalf.

\n

We work collaboratively with the Victorian State Government to ensure we fulfill regulatory requirements, deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access, infrastructure and safety.

\n

Salary: $32.91 an hour plus 25% loading

\n

Tenure: Casual

\n

Location: Bendigo

\n

At VicRoads, we pride ourselves on providing exceptional service and support to our customers. We believe that every team member plays a vital role in our success, and we are currently seeking enthusiastic Casual Customer Service Officers to join our vibrant team.

Key Responsibilities: \n

    \n
  • Deliver registration and licensing services around the needs of our customers in a dynamic environment, over the counter, face to face, by telephone and in writing, in accordance with established policies and procedures, work instructions and guidelines, in a professional, timely and courteous manner.
  • \n
  • Investigate and resolve customer enquiries according to established policies and procedures, work instructions and guidelines, in a timely manner. effectively resolve customer complaints and escalation to supervisor where required.
  • \n
  • Exercise judgement to suggest improvements to customer service delivery processes and tools and support corporate change initiatives.
  • \n
  • Work collaboratively as an effective team member to achieve key team and individual performance targets, supporting and participating in team activities and assisting to meet team objectives.
  • \n
  • Provide guidance and support to less experienced staff where required.
  • \n

What we are looking for: \n

    \n
  • Exceptional customer service skills, a positive can-do attitude with a keen eye for detail
  • \n
  • Excellent communication skills coupled with a strong work ethic.
  • \n
  • Adaptability, flexibility, and agility with regards to change and adopting new methods of working
  • \n
  • A team player who is not afraid to go above and beyond where required.
  • \n
  • Intermediate computer literacy skills
  • \n
  • A full valid driver's license is required. (You cannot be on your P Plates).
  • \n
  • Reasonable travel is required.
  • \n

Our Culture: \n

Innovation powers progress, but it doesn't come without support. To attract, retain and develop talented people, we reward initiative and ingenuity, foster collaboration, and offer dynamic career development. At VicRoads, we embrace diversity and inclusion and we're proud our workforce reflects the community we work for.

What we offer: \n

    \n
  • Competitive salary and benefits, including opportunities to earn a bonus
  • \n
  • Salary packaging, Fitness Passport & discounts to hundreds of retailers
  • \n
  • Opportunities for professional and personal development.
  • \n

\n

We encourage applications from people of all genders, backgrounds and communities.

\n

Application close 11.59pm Sunday 27 September 2026.

\n

VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria.

\n

#J-18808-Ljbffr

Create a job alert for this search

Casual Customer Service Officer/ Licence Testing Officer • Bendigo, VIC, AU

Similar jobs

Kathmandu Casual Sales Assistant: Bendigo

KathmanduBendigo, AU

Join Our Team at Kathmandu — Casual Sales Assistants Wanted!.Do you love the outdoors? Looking for a casual role where you can work with people who share your passion for adventure?.Why You’ll Love... Show more

 • Promoted

Looking For Part-Time Work? - Deliver with Uber Eats

Uber eatsCastlemaine, VIC, AU

Start Delivering with Uber Eats.Delivering with Uber Eats is an alternative to a part-time or full-time job and you can get your earnings weekly.Delivering with Uber Eats allows you to earn quick c... Show more

 • Promoted

General Practitioner | Bendigo | MM2

Healthcare Professionals GroupBendigo, VIC, AU

Centrally located practice, close to Pall Mall.Mixed billing with 65%-75% minimum income guarantee.DPA/MM2 location, ideal for those completing moratoriums.Flexible work arrangements with permanent... Show more

Intensive Care Consutlant - Fractional.5 14/2/2025-19/10/2025

Me Medical RecruitmentBendigo, VIC, AU

ME Medical Recruitment is currently recruiting for a ICU Consultant to cover long service leave from 24 February 2025 to 19 October 2025.Payment on contact depending on year 1-9 Specialist.With mor... Show more

Sign Up as A Delivery Person - Earn With Uber Eats

Uber eatsCastlemaine, VIC, AU

Start Delivering with Uber Eats.Delivering with Uber Eats is an alternative to a part-time or full-time job and you can get your earnings weekly.Delivering with Uber Eats allows you to earn quick c... Show more

 • Promoted

General Practitioner | Bendigo | Mixed Billing

Healthcare Professionals GroupBendigo, VIC, AU

Modern, mixed-billing clinic located across from Bendigo Hospital in the heart of the city’s health hub.Tight-knit, supportive team culture with a welcoming environment.Immediate patient demand wit... Show more

Sales Travel Consultant - Bendigo, VIC

TraveltechessentialistBendigo, AU

Sales Travel Consultant - Bendigo, VIC.Work full‑time, on‑site in one of our retail stores on a rotating roster across a 7‑day trade.Plan itineraries, book travel and convert enquiries into booking... Show more

 • Promoted

Delivery Driver with Medium Rigid (MR) Licence Temporary

DNABendigo, VIC, AU

Are you a MR Driver who has a passion for helping your community? Join our non for-profit client as a MR Driver, picking up donations from generous donors and supporting those in need every day.Mak... Show more

Be Your Own Boss - Deliver with Uber Eats

Uber eatsCastlemaine, VIC, AU

Start Delivering with Uber Eats.Delivering with Uber Eats is an alternative to a part-time or full-time job and you can get your earnings weekly.Delivering with Uber Eats allows you to earn quick c... Show more

 • Promoted

Looking For Work Near Me? - Deliver with Uber Eats

Uber eatsCastlemaine, VIC, AU

Start Delivering with Uber Eats.Delivering with Uber Eats is an alternative to a part-time or full-time job and you can get your earnings weekly.Delivering with Uber Eats allows you to earn quick c... Show more

 • Promoted

Senior Audience Services Officer

City of Greater BendigoBendigo, AU

Band 4, Starting salary $72,038 plus superannuation.The City of Greater Bendigo is in the heart of central Victoria on Dja Dja Wurrung and Taungurung Country.Located just 90 minutes’ drive from Mel... Show more

 • Promoted

Casual Outdoor Gear Sales Assistant – Bendigo

KathmanduBendigo, AU

Kathmandu is seeking enthusiastic Casual Sales Assistants for our Bendigo store.You’ll create an unforgettable in-store experience, engage customers with genuine energy, and share knowledge about g... Show more

 • Promoted

Casual Customer Service Officer/ Licence Testing Officer

VicRoadsBendigo, AU

At VicRoads the work you do has real impact.Our work connects people and communities.We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.VicRoads empowers our pe... Show more

 • Promoted

Sales Assistant - AMX Bendigo - Casual

AMXBendigo, AU

Exciting career in retail & motorcycle industry + Great team culture + Part of a global organisation + Great pay & perks.Sales AssistantAMX is the largest Australian Motorcycle Accessories retailer... Show more

 • Promoted

Telstra Retail: Full Time Customer Service & Sales Consultant RAYMOND TERRACE

TelstraBendigo, AU

Telstra Retail: Full Time Customer Service & Sales Consultant (Raymond Terrace).Ready to make a difference? Join our iconic team at Telstra.As a Retail Customer Service & Sales Consultant, you’ll h... Show more

 • Promoted

Delivery Driver

Domino'sBendigo, VIC, AU

If you're craving to be part of the most cutting-edge pizza squad in Australia and New Zealand, you're in the perfect spot! Whether you're after a chill gig for some extra cash or looking to kickst... Show more

Bookings Officer

SjogBendigo, AU

St John of God Bendigo Hospital is a 122-bed contemporary private hospital located in central Victoria providing high quality acute medical and surgical health care services for people in Bendigo a... Show more

 • Promoted

Customer Service - Newly by HealthcareLink Support

Newly by HealthcareLink SupportNorth Bendigo, VIC, AU

Cleaning / Domestic Assistance.Jan-26 10:00 AM - 12:00 PM (Melbourne Timezone).Valid Police check taken within the past 12 months.Additional Qualification(s): First Aid & CPR. Show more

Apply to Jaycar Bendigo

Jaycar ElectronicsKangaroo Flat, VIC, AU

This vacancy is open for expressions of interest.Suitable candidates will be contacted as opportunities arise within our stores.Please note, only successful applicants will be contacted.You are an ... Show more

Tech-Savvy Retail Sales & Service Pro

TelstraBendigo, AU

A leading telecommunications company seeks a full-time Retail Customer Service & Sales Consultant in Hunter, Victoria.In this entry-level role, you will provide exceptional customer experiences and... Show more