Job Description
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The Salisbury Hotel in Salisbury, SA, is seeking a full-time Duty Manager with strong gaming experience to lead our gaming operations while supporting the wider venue team. If you thrive in a fast-paced hospitality environment and take pride in delivering exceptional customer service and compliance standards, we would love to hear from you.
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As part of Matthews Hospitality, you’ll join a proudly South Australian, family-owned group known for developing great people and creating welcoming venues our communities love.
Why Join Matthews Hospitality \n
Be part of a supportive and energetic team
\n Opportunities for career progression across multiple SA venues
\n A workplace built on respect, teamwork and professional standards
About the Role \n
As Duty Manager, you will play a key role in ensuring our gaming room operates smoothly and responsibly, in line with SA gaming regulations, while supporting broader venue operations.
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Your responsibilities will include:
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\n - Supervising and supporting the gaming room and gaming attendants
\n - Delivering exceptional service to gaming patrons
\n - Ensuring compliance with gaming, liquor and venue procedures
\n - Managing cash handling, payouts and gaming machine operations
\n - Supporting the team across bar, bistro and floor operations when required
\n - Maintaining a safe, professional and welcoming environment for guests and staff
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About You \n
You are a confident hospitality professional who understands the importance of customer relationships, compliance and leadership on shift.
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You will bring:
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\n - Previous gaming experience (essential)
\n - Experience supervising or leading shifts in hospitality
\n - Strong knowledge of SA gaming and liquor compliance requirements
\n - Excellent communication and problem-solving skills
\n - Ability to remain calm and organised during busy periods
\n - A friendly, professional approach to guest service
\n - Responsible Service of Alcohol (RSA)
\n - Responsible Person Badge (RP Badge) or willingness to obtain
\n - Basic and Advanced Gaming Certificates
\n - Availability to work nights and weekends
\n - TAB experience
\n - Previous Duty Manager experience
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Location
\n Salisbury Hotel, Salisbury SA
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52 Commercial Road, Salisbury 5108
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