At Australian Unity, we’re reimagining how health and care are delivered in our local communities. By working together differently, we help customers live healthier, more independent, and fulfilling lives, while staying connected to supportive communities.
As a Health Concierge – Customer Support, you’ll be the first point of contact for our customers, providing empathetic, accurate and timely support across their aged care journey. You’ll manage a high volume of inbound enquiries, resolve issues efficiently, and build strong relationships that support positive customer outcomes.
This is a full-time role, offering hybrid flexibility (3 days in office, 2 from home) after successful completion of a 6-month probation period.
Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click https://www.australianunity.com.au/about-us/reconciliation-action-plan
#J-18808-Ljbffr
Health Concierge - Customer Support • Melbourne, AU
Zed Technologies is transforming how medical imaging is shared and accessed.Our solutions streamline communication between patients, doctors, and radiology providers, securely delivering over 10 mi... Show more
A leading e-commerce company is seeking an experienced Merchant Support Agent based in Melbourne to deliver exceptional service to merchants.Responsibilities include client service, onboarding trai... Show more
Assist client in setting up their lockbox and alarm.Cleaning / Domestic Assistance.Jan-26 09:00 AM - 11:00 AM (Melbourne Timezone).Valid Police check taken within the past 12 months. Show more
NW People Melbourne Airport, Victoria, Australia.Customer Payment Support Officer.This range is provided by NW People.Your actual pay will be based on your skills and experience — talk with your re... Show more
Head of Customer Support role at Heidi Health.Heidi Health is on a mission to halve the time it takes to deliver world class care and envisions AI systems that reduce administrative burden for clin... Show more
A tech startup in Melbourne is seeking a Customer Support Manager to lead and optimize support operations.This hybrid role focuses on enhancing team performance and ensuring excellent customer serv... Show more
About the Aged Care Quality and Safety Commission.The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019.We work to improve the lives of older people by maintaini... Show more
Hellomello™ is looking for an enthusiastic, customer service natural who thrives on the phone to join our growing business.If you love connecting with people, solving problems in real time, and wor... Show more
As a Customer Support Manager for APAC, you'll lead, coach, and develop a team of Customer Support Leads dedicated to delivering exceptional support to hoteliers who depend on Cloudbeds.You'll brin... Show more
Medibank is seeking a Sales and Customer Service Consultant for a permanent full-time hybrid role in Melbourne.You will provide support to customers in-store and through various channels, helping t... Show more
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Research, Innovation and Commercialisation.Be the ambassador for an innovation hub, engage with divers... Show more
About the job Customer Support Specialist.At Arsenault, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual ... Show more
Join this fresh and dynamic Audiology team, in a front of house role Part time position, generally 24 hours over 3 days, 1 weekly weekend shift Very competitive remuneration package.We are an audio... Show more
A governmental service organization in Melbourne seeks an AVCT Support Team Leader to oversee the delivery of audio-visual technology services in courts.The ideal candidate will possess leadership ... Show more
Love interacting with people and providing 5-star client service? Have an eye for detail and enjoy keeping essential admin processes running smoothly? Want to make a difference in people's lives an... Show more
At Medibank we recently unified our health services under one brand – Amplar Health.With over 1000 employees, our nurses, GP, and other amazing, allied health professionals our focus is on improvin... Show more
An opportunity exists to join the Peninsula Plus Team.We have an incredible culture and support each individual at Pen Plus to feel inspired, excited and connected to our work.We are located on the... Show more
A healthcare service provider is seeking a Revenue Lead in the City of Melbourne to oversee revenue management and provide strategic operational advice.The role demands effective operation manageme... Show more
An opportunity exists to join the Peninsula Plus Team.We have an incredible culture and support each individual at Pen Plusto feel inspired, excited and connected to our work.We are located on the ... Show more
BYD is a high‑tech company dedicated to technological innovations for a better life, providing zero‑emission energy solutions.As a leading battery‑electric zero‑emission vehicle (ZEV) manufacturer,... Show more
