Senior Consultant
AptoNowMelbourne, AUAptoNow is a groundbreaking software and data analytics firm which is building new AI-powered solutions for higher education.Our leaders are proven entrepreneurs and innovators with a strong track ... Show more
Senior Braze ConsultantHalcyon Knights • Melbourne, VIC, AU
Senior Braze Consultant
Halcyon Knights • Melbourne, VIC, AU
4 days ago
Job description
Job Description
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We’re looking for a Senior MarTech consultant with hands‑on experience across Braze or a comparable customer engagement platform. You’ll work directly with clients to design and deliver lifecycle journeys, campaigns and cross‑channel engagement experiences, combining strong MarTech capability with customer and marketing thinking.
About the Role \n
Working across a variety of client engagements, you’ll translate lifecycle marketing and customer experience requirements into practical platform solutions.
\n
This is a hands‑on consulting role spanning journey orchestration, personalisation, segmentation, experimentation and campaign optimisation, while partnering closely with marketing, data, product and engineering teams.
What You’ll Do \n
- \n
- Design and configure customer journeys and campaigns within Braze or similar platforms \n
- Build cross‑channel lifecycle experiences across email, push, in‑app, SMS and web \n
- Develop audiences, segmentation, triggers, decision paths and personalised content \n
- Translate lifecycle and customer engagement strategies into scalable platform solutions \n
- Support customer data, event and attribute integrations to enable activation and personalisation \n
- Test and optimise journeys, campaigns and customer engagement use cases \n
- Use performance insights to identify opportunities for experimentation and optimisation \n
- Facilitate client workshops covering journeys, lifecycle strategy, personalisation and channel activation \n
- Work across marketing, CRM, product, analytics, data and engineering teams \n
What You’ll Bring \n
- \n
- 4+ years’ experience across CRM, lifecycle marketing, customer engagement, MarTech or marketing automation \n
- Hands‑on experience with Braze highly regarded, or another enterprise customer engagement platform \n
- Strong experience building and delivering multi‑channel customer journeys and campaigns \n
- Understanding of segmentation, personalisation, journey orchestration and experimentation \n
- Familiarity with customer events, attributes, APIs, SDKs, webhooks and integration concepts \n
- Strong stakeholder management and workshop facilitation skills \n
- Ability to work comfortably across both marketing and technical teams \n
- Consulting or client‑facing experience will be highly regarded \n
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This is open to candidates in Melbourne or Sydney.
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This is a great opportunity for someone who enjoys being hands‑on in the technology while still working closely with clients on customer engagement and lifecycle strategy.
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Senior Braze Consultant • Melbourne, VIC, AU
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