Customer Service Team Leader/ 2IC
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Benefits
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About the company
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Join a growing global healthcare organisation providing innovative products and solutions to healthcare professionals across Australia. With a collaborative culture and strong focus on customer experience, this is an opportunity to join an established team and continue developing your leadership experience.
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About the opportunity
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Working closely with the Customer Service Manager, this hands on 2IC position will support the day to day running of a fast paced Customer Service team within the medical device industry. You will remain actively involved in customer service and order management, supporting hospital customers with consignment stock and loan kits, while taking additional responsibility for coordinating workloads, mentoring team members, providing training and managing escalated issues. This is a great opportunity for an experienced Customer Service professional who enjoys being hands on and is ready to take the next step in their leadership career.
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Duties
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Skills and Experience
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Culture
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Join a collaborative and supportive team within a growing healthcare organisation. The environment is fast paced and hands on, with a strong focus on teamwork, customer service and providing reliable support to healthcare customers.
Customer Service Team Leader 2IC • Sydney, NSW, AU
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