Love working with people? Happiest around the water? Looking for a role where you can build a career in aquatics rather than just pick up a few shifts?
Rackley Swimming Lutwyche is looking for energetic, people-focused Customer Service & Pool Lifeguard team members to join us.
This is a true multi-skilled aquatic role. You won’t spend every shift behind a reception desk or every shift on the pool deck. You’ll work across both Customer Service and Pool Lifeguarding, helping us create a safe, welcoming and genuinely great experience for everyone who walks through our doors.
We also have opportunities across other nearby Brisbane venues, so there’s scope for variety and additional shifts.
Make a splash with Rackley Swimming!
A bit of everything and that’s what makes working in aquatics fun.
You could be:
Our Customer Service team plays an active role in customer engagement, enquiries, transactions, memberships, problem solving and creating a positive experience throughout the venue.
We’re not only looking for people to fill shifts.
We’re looking for people who want to grow with us.
If you’ve got leadership potential, good judgement, initiative and the confidence to take ownership, there may be an opportunity to upskill and develop towards a Duty Manager role.
So if you’re thinking, “I’m ready for more responsibility, I just need someone to give me the opportunity,” we’d especially love to hear from you.
Previous customer service experience is preferred, but we're equally interested in finding people with the right attitude, energy and potential. The position also calls for strong communication, relationship-building, organisation and the ability to work effectively in a fast-paced environment.
For this position, you'll need to hold and maintain:
These qualifications are requirements of the Customer Service Attendant position.
Because a job in aquatics can be a whole lot more than watching a pool or working behind a counter.
You’ll be part of a team that gets to know its customers, creates a great community environment and helps people enjoy the water safely.
And if you're keen to build a career in the industry, we want to help you take that next step.
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Customer Service Attendants • Brisbane, AU
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