Talent.com
seek.com.au
Practice Manager (General Practice)seek.com.au • Melbourne, AU
Practice Manager (General Practice)

Practice Manager (General Practice)

seek.com.au • Melbourne, AU
4 days ago
Job description

The role of the practice manager is to oversee and manage the daily operations of a 5 doctor and allied health private billing general practice.

Key elements of the role are:

  • Office management - Coordination of front office workflow, daily operations, reception staff scheduling.
  • Billing and Medicare compliance - monitoring and adjustment of Medicare, DVA, Workcover, TAC and private billing practices. Reviewing and maintainingdaily balance sheet.
  • Policies and procedures - Responsible for updating and implementing practice policies which meet AGPAL accreditation standards and identifying opportunities for growth and process efficiencies.
  • Staff organisation - primarily responsible for the training and appraisal of non-clinical reception team and coordination of clinical and administrative meetings. Building and developing working relationships with GPs and allied health professionals.
  • Supply chain management - responsible for monitoring and ordering of office supplies.
  • Complaints resolution - analyse and develop appropriate responses to patient and staff complaints with escalation to management as necessary.
  • Receptionist duties - general front desk reception duties when required.
  • Practice development - liaise with local PHN and private peer networks to identify and implement the latest relevant legislation and guidelines.

Personal Attributes

  • Communication - articulate, excellent written and oral skills in negotiation, delegation and patient advocacy.
  • Leadership - leader by example. Delegation of tasks, resolving team conflicts, creating a positive work environment.
  • Initiative - ability to proactively work independently drawing on past experiences and knowledge.
  • Precision - careful attention to detail.
  • Professionalism - punctual, well presented, confident, positive, courteous and have the ability to remain calm in challenging situations.

Qualification and Experience

  • Ideal experience in office management experience in a mid-scale (up to 4 FTE GPs) practice.
  • Proficient in MBS, Medicare incentives, DVA, Workcover and private client billing.
  • Sound knowledge in Best Practice software and Nookal software.
  • Registered nursing background highly desirable.

About us

An opportunity to be a valued team member of a friendly, modern family run medical clinic in a warm and welcoming environment located in an affluent south east suburban Melbourne location.

We are co-located with a popular independent pharmacy, adjacent to Australia Post and alongside a Woolworths supermarket and an apartment complex.

The clinic is staffed by 5 GPs, nurses, onsite pathology, podiatrist and physiotherapist.

The medical centre is an AGPAL accredited clinic, fully computerised using Best Practice software, using online patient booking services, a digital fax service and has modern facilities.

We have a lovely spacious tea room (or you can just enjoy the fantastic cafes in the local area).

Full time

Attractive remuneration package for the right candidate. Compensation commensurate with candidate's experience.

#J-18808-Ljbffr

Create a job alert for this search

Practice Manager (General Practice) • Melbourne, AU

Similar jobs

ADM Practice Head

CapgeminiMelbourne, AU

The Application Development & Maintenance (ADM) Practice Head is accountable for end-to-end leadership, growth, and operational excellence of the ADM practice across Australia & New Zealand.This ro... Show more

 • Promoted

Practice Manager - Eyes Optometrists

ProVision EyecareWilliamstown, AU

Eyes Optometrists | Richmond, VIC.Some roles are about dispensing glasses.Full Time - Richmond, Melbourne.Optical Dispenser / Team Leader.Eyes Optometrists is a long‑established independent practic... Show more

 • Promoted

General Practice | Family Medicine | 4 hour train from Melbourne Skilled Medical North Western,[...]

Livingin AustraliaMelbourne, AU

A North Western VIC GP practice requires a Specialist in General Practice.Contract dates: 22 June to 17 July 2026.Hours: Monday to Friday 08:00-17:00 with 1 hour lunch.Accommodation will be provide... Show more

 • Promoted

Associate, Practice Management

Dimensional Fund AdvisorsMelbourne, AU

Senior Recruiter, Asia Pacific at Dimensional Fund Advisors.At Dimensional, we want to change the way the world thinks about investing.As a leading global investment firm, we offer systematic, valu... Show more

 • Promoted

Practice Assistant

MallesonsMelbourne, AU

Practice Assistant - Employee, Relations & Safety (ERS).Be the go‑to person for scheduling, travel planning and day‑to‑day team requirements.Join a supportive national team that values teamwork, re... Show more

 • Promoted

Practice Manager

APMMelbourne, AU

Be among the first 25 applicants.Lifecare is seeking a motivated and experienced.As the Practice Manager, you will be the driving force behind the smooth and efficient running of our clinic.You’ll ... Show more

 • Promoted

Senior Practice Adviser

Victorian Department of Families, Fairness & HousingMelbourne, AU

The Senior Practice Adviser is part of the Practice Advice and Support, Children and Families team, that leads the departmental responses to Child Death Inquiries, the Coroners Court of Victoria (f... Show more

 • Promoted • New!

Float Practice Assistant

King & Wood MallesonsMelbourne, AU

Be among the first 25 applicants.Full-time, 12-month contract opportunity to work with our exceptional Mergers & Acquisitions group.Get involved in high quality work at an international top tier la... Show more

 • Promoted

Specialist Consultant - General Practice (GP)

MedrecruitBentleigh East, VIC, AU

Our client is advertising an opportunity for a General Practitioner to permanently join their practice in the beautiful area of VIC.The ideal start date for this position is ASAP.This private GP cl... Show more

Legal Practice Manager Solicitor

Shine LawyersMelbourne, VIC, AU

The focus is on our clients’ best interest first and foremost, and that’s not something I’ve felt elsewhere.We bring authentic people, a proven path and real opportunity.Personal Injury team, you w... Show more

Dental Practice Growth & Strategy Lead

Hampstead Dental GroupMelbourne, AU

A leading dental group in Melbourne is seeking an experienced Practice Development Manager to join their leadership team.This role emphasizes strategic growth and systems improvement in a collabora... Show more

 • Promoted

Practice Lead - Employment Support

BreakthruMelbourne, AU

At Breakthru, we're all about people -.As a trusted leader in disability, mental health, and employment services, we empower individuals to thrive through personalised, strengths-based support.From... Show more

 • Promoted

General Practitioner - Frankston - DPA - Mixed billing

HealthcareLink SupportMelbourne, VIC, AU

Are you a GP with General or Specialist Registration looking for a supportive, high-quality practice environment with strong earning potential and long-term growth?.This is an excellent opportunity... Show more

Practice Administrator

Wotton + KearneyMelbourne, VIC, AU

Take ownership of a broad role with plenty of variety in your day-to-day.Work closely with two Partners & build strong relationships across the practice.Join a supportive environment where coll... Show more

 • New!

General Practitioner

SercoMelbourne, AU

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Serco.Talent Acquisition Business Partner | Serco - ADF Health Services.As a civilian General Practi... Show more

 • Promoted

Senior Manager, Practice Operations & Performance

Focus Financial PartnersMelbourne, AU

Senior Manager, Practice Operations & Performance.Melbourne, Victoria, Australia.The Senior Manager – Practice Management & Performance is accountable for the day‑to‑day operational performance, ca... Show more

 • Promoted

Practice Manager - Eyes Optometrists

ProVisionRichmond, VIC, AU

Full Time - Richmond, Melbourne.Eyes Optometrists | Richmond, VIC.Some roles are about dispensing glasses.This role is about building relationships, supporting a team, and helping people feel genui... Show more

General Manager - Growth, Partnerships and Pathways

Teach For AustraliaMelbourne, AU

General Manager - Growth, Partnerships and Pathways.Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Executive leadership role for a leading education-... Show more

 • Promoted

Head of Practice Operations & Performance

Focus Financial PartnersMelbourne, AU

Focus Financial Partners in Melbourne is looking for a Senior Manager, Practice Operations & Performance.The role focuses on leading operations teams, ensuring efficient practice management, and im... Show more

 • Promoted

General Practitioner (GP) – Mixed Billing Family Practice (Preston)

Bayside GroupWilliamstown, AU

General Practitioner (GP) – Mixed Billing Family Practice (Preston).Join a well-established, privately owned medical centre in Melbourne’s inner north.Mixed billing model with strong, immediate pat... Show more