This is a hands‑on coordination role sitting at the centre of day‑to‑day operations. Once an order has been confirmed, you will help manage it through the next stages – from ordering and supplier coordination through to freight, delivery, installation and completion. You'll be communicating with suppliers, freight companies, installers, customers and the internal team to make sure everyone knows what is happening and that things happen when they are supposed to.
Placing orders with suppliers and issuing purchase orders
Checking orders against specifications and project requirements
Confirming order details, quantities, finishes and other requirements
Monitoring production, dispatch and delivery timeframes
Regularly following up suppliers and escalating delays where required
Obtaining freight and transport quotes
Coordinating freight bookings and issuing purchase orders to transport providers
Tracking deliveries and making sure projects remain on schedule
Coordinating delivery and installation dates with customers
Booking and coordinating the network of installation subcontractors
Extremely organised
Naturally follow things up rather than waiting for someone else to do it
Strong attention to detail
Communicate clearly and professionally
Comfortable taking ownership of a task from start to finish
Comfortable with computers and learning new software including Microsoft Outlook, Microsoft Excel, Microsoft Word, Odoo ERP/CRM, freight and logistics portals, and online supplier and ordering systems
Experience in administration, operations, logistics, purchasing, project coordination, construction administration, customer service or a similar role is helpful but not essential
Secure Lockers is a growing Australian business specialised in commercial locker and storage solutions. We work across a diverse range of industries and projects throughout Australia, supplying everything from traditional locker systems through to smart and electronic locker solutions. We’re a hands‑on, growing team with a strong focus on getting things done, looking after our customers and delivering projects successfully.
Genuine involvement in how projects are delivered
Exposure across purchasing, logistics, project coordination, supplier management, customer communication and installation management
Opportunity to take ownership, learn quickly and build experience across operational functions
Scope for the role to develop into positions such as Operations Coordinator and potentially Operations Manager as the business grows
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Operations Assistant – Logistics, Projects & Coordination • Melbourne, AU
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