Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2030. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.
A great opportunity waits for a customer-oriented engineer to become part of our team specialising on our Hospital Patient Monitoring portfolio. This is a critical customer-facing role with responsibilities of maintaining and developing robust customer relationships and providing expert technical advice on maintenance, installation, and servicing of our medical equipment (software & hardware) in line with our regulations and policies.
The role is based in Melbourne and will be supporting VIC however, Philips may require you to work at alternatives locations (including interstate locations).
Working collaboratively with the widerorganisationto provide exceptional service to our customers. Services include corrective & preventative maintenance, commissioning & installation of equipment and software & hardware upgrades.
Actively participating in the sales process and providing expert technical support throughout the entire life cycle of our customer relationships (from pre-sales through to implementation and post-sales support).
Taking a lead in managing and supporting technical escalations through to resolution ensuring all stakeholders are continually updated on progress according to the company process.
Providing best-in-class service to our customers with technical support, maintenance, and repairs on equipment by determining the most cost-effective repair/solution to minimize customer downtime.
Maintaining a high level of knowledge through continual training and development and keeping up to date of new technologies relevant to your area of focus and take on new technology.
Be able to work reasonable additional hours outside business hours at such times as are necessary to carry out the job role efficiently and effectively as defined by Philips from time to time due to the criticality of the equipment.
Previous experience in customer-facing service engineering background within the medical equipment or Biomedical industry and experience with Hospital Patient monitoring would be ideal.
Strong IT skills and experiencing with Networking is highly regarded as is the ability to work in a fast-paced environment.
A degree-level education or equivalent in Electronics, Electrical Engineering, or Biomedical Engineering.
You will also need to hold a full AU drivers license and already have Australian working rights.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .
#J-18808-Ljbffr
Field Service Engineer VIC - Hospital Patient Monitoring • Melbourne, AU
We're Civica and we make software that helps deliver critical services for citizens all around the world.From local to state government, to education, to health and care, over 5,000 public bodies a... Show more
Do you delight in problem solving? Are you looking for a role where no two days are the same? Do you want to be part of the future? If the answer to all of the above is "yes" then our brand new Fie... Show more
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Heidi Health.Heidi is on a mission to halve the time it takes to de... Show more
Join to apply for the Collaboration AV Engineer role at Nixil.Join a dynamic Workspace Collaboration Engineering team, delivering seamless collaboration experiences across hybrid environments and c... Show more
We’re not just a company—we’re a team on a mission to make healthcare better.At Stryker, you’ll work with innovative technology that saves lives and improves outcomes.If you’re passionate about pro... Show more
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.If you're looking for an exciting opportunity to grow in a innovative environment, this could be the pe... Show more
A leading recruiting agency is seeking an AI Solutions Engineer to drive healthcare innovation in Melbourne.In this role, you will partner with R&D and operational teams to develop AI solutions, en... Show more
IAG Defence & National Security (DNS) is part of IAG, a specialist advisory firm supporting complex infrastructure, Defence and national security programs across Australia.Our DNS team works closel... Show more
A leading healthcare technology company is seeking a Field Service Engineer to be the technical expert for its innovative medical equipment.In this role, you will ensure equipment reliability by de... Show more
Recruitment Consultant / Head of Research APAC.Our client is a recognised global leader with supplying and supporting packaging and processing equipment in the food industry.Their Head Office is in... Show more
Our client is seeking a motivated and customer-focused Field Services Technician to play a central role in supporting the growth of their technical services offering by building strong customer rel... Show more
Quorum is seeking a Cloud & Infrastructure Engineer for its Managed Services Practice, based in Melbourne.The role requires at least 5 years of experience in implementing and supporting IT systems,... Show more
PSC Biotech® Corporation is seeking a Senior Commissioning, Qualification, and Validation (CQV) Engineer in Melbourne for a 12-month contract.The role entails leading CQV functions and ensuring adh... Show more
This range is provided by Orise.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Orise Australia has an exciting opportunity for an experienced, ... Show more
Field Service Engineer (Melbourne, VIC).At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around ... Show more
INDEX Consultants is seeking an experienced integration specialist to design and support solutions that enable data exchange across clinical and operational systems in Melbourne.Ideal candidates wi... Show more
We’re a Family Friendly certified workplace and we support our team members’ family responsibilities.Your New Role And Responsibilities.As a Java Engineer – Health Integration, you will design, bui... Show more
GoodWe is looking for a Junior Engineer to join our dedicated Australia and New Zealand team.This role offers flexibility with periods of working from home and occasional travel, making it ideal fo... Show more
A healthcare technology company in Melbourne is seeking a Data Engineer to architect and implement end-to-end data pipelines for its AI-powered preventive healthcare platform.The role involves buil... Show more
Lyrebird Health is seeking a Senior Full Stack Engineer in Melbourne, Australia, passionate about creating transformative technology.You will collaborate with our founder and product team to ship c... Show more
