MRI Applications Specialist - NSW

Job Description

Job Description Summary

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At GE HealthCare, we are committed to improving lives in the moments that matter. As an MRI Applications Specialist, you will play a critical role in delivering clinical and technical expertise across the customer journey—from pre-sale and installation through to adoption and optimisation. You will act as a trusted clinical partner, enabling customers to maximise the value of their MRI systems, enhance patient care, and achieve outstanding clinical outcomes across Australia and New Zealand.

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Job Description Key Responsibilities

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Clinical Excellence & Education

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• Deliver high-quality MRI applications training across clinical, classroom, and virtual environments
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• Drive clinical capability through structured education programs and new product introduction
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• Support customers to achieve optimal clinical outcomes and workflow efficiency
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Commercial & Pre-Sales Support

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• Partner with Sales teams to support demonstrations, clinical evaluations, and customer engagement
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• Translate clinical needs into tailored MRI solutions that deliver value
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• Contribute to business growth by creating early clinical evidence for our solutions, identifying opportunities and supporting strategic initiatives
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Installation & Adoption Support

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• Support system installations, upgrades, and go-live activities
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• Lead clinical handovers and enable seamless integration into customer workflows
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• Accelerate adoption of advanced applications and innovative technologies
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Customer Success & Optimisation

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• Serve as a trusted advisor to customers, providing expert guidance and troubleshooting support
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• Optimise imaging protocols, system performance, and utilisation
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• Collaborate across teams to resolve issues and elevate the customer experience
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Continuous Improvement & Customer Experience

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• Monitor customer satisfaction, training effectiveness, and system utilisation
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• Capture insights to drive continuous improvement and innovation
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• Ensure timely resolution of escalations with clear communication
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Clinical Leadership & Market Engagement

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• Build strong partnerships with Key Opinion Leaders and develop reference sites
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• Represent GE HealthCare at industry events, workshops, and conferences
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• Contribute to clinical thought leadership and education initiatives
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Collaboration

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• Work collaboratively across Sales, Service, Product, and global Applications teams
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• Share best practices and contribute to a culture of continuous learning and improvement
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Qualifications & Experience

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Required:

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• Degree in Radiography / Medical Radiation Science or equivalent
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• Current AHPRA registration
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• 3–5+ years of MRI clinical or technical experience
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• Expertise in MRI applications, protocol optimisation, and image quality
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• Willingness to travel across ANZ and a hold a valid driver's licence
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Desired:

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• Experience with GE HealthCare MR systems
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• Experience delivering structured education programs
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• Proficiency in Microsoft Office tools
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• Demonstrated experience delivering MRI training and developing clinical capability
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Key Capabilities

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• Advanced MRI clinical and technical expertise
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• Strong and effective communication skills
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• Ability to translate complex technology into meaningful clinical outcomes
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• Proven problem-solving and troubleshooting capability
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• Strong stakeholder engagement and collaboration skills
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• Highly organised, adaptable, and self-motivated with a customer-first mindset
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What You'll Bring

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A passion for improving patient outcomes, a commitment to clinical excellence, and the ability to build trusted partnerships with customers and colleagues alike.

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Why Join GE HealthCare?

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• Make a meaningful impact on healthcare delivery and patient outcomes
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• Work with innovative MRI technologies and solutions
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• Be part of a purpose-driven, collaborative, and inclusive team
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• Flexible working options and flexible hours
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• Competitive salary
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• 5 weeks leave (ask about "take 5")
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• Generous leave & family policies
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• Long term career opportunities (locally and globally)
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• Generous discounts for goods & services via our employee benefits program (think travel, entertainment & shopping!)
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• *This was recently rated as one of our employees favourite benefits!
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Additional Information

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Relocation Assistance Provided: No

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At GE HealthCare, we see possibilities through innovation. We're partnering with our customers to fulfill healthcare's greatest potential through groundbreaking medical technology, intelligent devices, and care solutions. Better tools enabling better patient care. Together, we are not only building a healthier future but living our purpose to create a world where healthcare has no limits.