As Senior Account Manager, you will be responsible for managing and growing key client relationships while identifying opportunities to increase revenue, strengthen partnerships and deliver outstanding service. You will be dealing directly with senior stakeholders across major transport and supply chain businesses, so this role requires someone who is commercially sharp, confident, highly organised and exceptional with people.
Key responsibilities
Manage and develop a portfolio of key transport and logistics clients
Build strong, long-term relationships with key decision makers and stakeholders
Identify and convert opportunities for account growth and new business
Drive client retention, satisfaction and revenue growth
Understand client workforce requirements and provide commercially effective solutions
Work closely with internal recruitment and operations teams to ensure exceptional service delivery
Conduct regular client meetings, reviews and site visits
Proactively identify issues and opportunities before they become problems
Maintain accurate account information, reporting and CRM records
Negotiate confidently and commercially with clients
About you
A minimum of 3 years' Account Management experience within Labour Hire/Recruitment, preferably within transport, logistics, supply chain or a closely related industry
A demonstrated track record in sales, business development and account growth
Strong commercial acumen and the ability to recognise and capitalise on opportunities
Exceptional relationship-building and stakeholder management skills
Excellent communication, negotiation and interpersonal skills
Outstanding attention to detail and strong organisational skills
The ability to manage multiple priorities in a fast-paced environment
A proactive, solutions-focused approach
Confidence dealing with senior-level clients and decision makers
A current driver's licence and your own reliable vehicle
About us
We are a well-established Transport & Logistics Labour Hire and Recruitment company with a strong market presence across Queensland, NSW and Victoria. We partner with some of Australia's largest and most respected supply chain, transport and logistics businesses, delivering high-quality workforce solutions across a fast-moving industry.
Join an established and growing national business
Work with major transport, logistics and supply chain clients
A genuine opportunity to make an impact and grow with the business
A supportive, professional and down-to-earth team environment
The opportunity to work with a business that values relationships, performance and results
Competitive remuneration package, commensurate with experience
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