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Chandler Macleod Group
Customer Service OfficerChandler Macleod Group • Teven, AU
Customer Service Officer

Customer Service Officer

Chandler Macleod Group • Teven, AU
5 days ago
Job description

Customer Service Officer Ballina, NSW | Ongoing Casual Opportunity | Immediate Start

Are you passionate about delivering exceptional customer service and helping your local community? We are seeking a friendly, professional and organised Customer Service Officer to support a busy local government customer service team in Ballina.

This is an ongoing casual opportunity with an ASAP start, ideal for someone who enjoys a fast-paced, customer-focused environment and has strong administration skills.

Key Responsibilities

  • Provide high-quality face-to-face, phone and email customer service.
  • Respond to customer enquiries and assist with Council-related forms and applications.
  • Process cash, EFTPOS and cheque payments, including reconciliations.
  • Perform a variety of administrative duties including data entry, document management and records maintenance.
  • Assist with development applications, animal registrations and customer requests.
  • Maintain accurate records and contribute to continuous improvement initiatives.

About You

  • Previous experience in a customer service role, ideally involving cash handling and administration.
  • Excellent communication and interpersonal skills.
  • Strong computer literacy, including Microsoft Office.
  • Ability to work both independently and as part of a team.
  • Certificate III in a relevant field and/or equivalent experience highly regarded.

Desirable

  • Experience in a local government environment.
  • Knowledge of the Ballina region and local community.
  • Experience in clerical or administrative support positions.

What's On Offer?

  • Immediate start
  • Ongoing casual assignment
  • $44.20 p/h
  • Opportunity to work within a respected local government organisation
  • Supportive team environment
  • Varied and rewarding customer-focused role

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Customer Service Officer • Teven, AU

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