Senior Business Analyst / Technology Lead

Senior Business Analyst / Technology Lead

Newfurn Floor Coverings is seeking a Senior Business Analyst / Technology Lead to join their team!

Are you a technology professional who thrives at the intersection of business and IT? This is a rare opportunity to take on a broad, hands‑on leadership role where no two days are the same. As the Senior Business Analyst / Technology Lead at Newfurn Floor Coverings, you will drive end‑to‑end technology delivery, shape business improvement initiatives, and provide trusted counsel to executive leaders — all within a well‑established, market‑leading retail brand with over 150 outlets across Australia and New Zealand. If you are looking for a role with real scope, real influence, and real impact, this is it.

About Our Client

Newfurn Floor Coveringsis a market‑leading force in the retail flooring industry, with over 150 outlets across Australia and New Zealand. Their members combine deep product knowledge with years of hands‑on experience to help consumers find the perfect floor. The business is growing rapidly and is proud of the expertise and passion that defines their team culture.

What you'll be doing?

• End‑to‑end project delivery — Lead IT and business improvement projects across head office and retail stores spanning Australia and New Zealand, seeing initiatives through from initiation to successful completion.
• Project governance and oversight — Manage project scope, schedules, budgets, resources, risks, issues and dependencies to keep initiatives on track and within plan.
• Cybersecurity leadership — Lead the maintenance of the organisation's ISO27001:2022 certification, playing a key role in keeping the business secure and compliant.
• Stakeholder collaboration — Work closely with business stakeholders, software developers and technology teams to align priorities and build strong working relationships.
• Requirements and solutions — Gather and translate business requirements into practical, effective technology solutions that make a real difference to the business.
• Testing and software releases — Coordinate and perform application testing and support software releases to ensure smooth and reliable delivery.
• Reporting and progress tracking — Prepare project status reports and monitor milestones and outcomes to keep leadership and stakeholders informed.
• Team leadership — Manage a Help Desk and Training team, fostering a supportive and high‑performing team environment.
• Training and user adoption — Develop training plans and champion user adoption so that people across the business can get the most out of new systems and tools.
• Systems improvement — Identify gaps and inefficiencies in existing ICT systems and recommend appropriate solutions to drive continuous improvement.
• Vendor and partner management — Lead relationships with key technology partners and vendors, including commercial negotiations and performance management.
• Executive advisory — Provide trusted advice to the Executive Leadership Team and Board on technology opportunities, risks, investment and priorities.

Who are they looking for?

• Senior business analysis experience — Proven background as a Senior Business Analyst, IT Business Analyst or Technology Project Manager brings the right foundation for this role.
• IT and software project delivery — Strong experience delivering IT and software projects end‑to‑end is essential to succeeding in this position.
• Stakeholder management and communication — Excellent stakeholder management and communication skills are key, as this role interfaces across all levels of the business.
• Requirements, testing and change — Experience across requirements gathering, testing, implementation and change management will set candidates up for success in this multifaceted role.
• Analytical and problem‑solving ability — Strong analytical capability and a structured approach to problem‑solving are important qualities for this position.
• Collaboration with technology teams — Experience working alongside software developers and technology teams is required to bridge the gap between business and IT effectively.
• Prioritisation and delivery — The ability to manage multiple priorities and consistently deliver results in a fast‑paced environment is highly valued.
• Growth mindset — A collaborative, proactive and continuous‑improvement mindset will help any candidate thrive and make a lasting contribution in this role.

Why you should consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

• Broad and influential scope — Rather than being confined to a narrow function, this role spans business analysis, project management, software delivery and executive advisory, offering genuine breadth and career‑defining impact.
• Shape technology strategy — Play a pivotal role in improving systems, processes and business outcomes, while helping to build the organisation's technology and project delivery capability for the future.

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