Category Assistant - Small Format

Full Time permanent opportunity based in Bella Vista, Sydney within our Small Format team

Inclusive culture with a focus on creating genuine career opportunities

Opportunity to collaborate with some of the brightest and best minds in Australia

We are Woolworths Group

We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you’ll do

As a Category Assistant you’ll provide administration support to the Small Format team. The role supports and works with colleagues and internal stakeholders and also supports the on-boarding of new and management of existing suppliers.

You’ll be responsible to:

• Ensure data accuracy and efficient setup of new articles.
• Master process workflows within SAP and manage cases in Partner Hub.
• Cultivate strong relationships with suppliers and internal stakeholders.
• Craft essential business communications, including award and deletion letters.
• Resolve customer complaints effectively and professionally.
• Collaborate with teams to deliver successful range reviews and enhance the customer experience.

What you’ll bring

You'll be highly organised with the ability to manage multiple priorities in a fast-paced, dynamic team environment.

Also, you’ll have,

• Strong commercial acumen, proficient in Excel and the Google suite.
• Skilled professional with a passion for customers.
• Excellent interpersonal, relationship, verbal, and written communication skills.
• Willingness to learn, collaborate with the wider team, and adapt to changing conditions.

What you’ll experience

A global business with endless career possibilities around every corner and across every discipline - with valuable exposure to a vast and exciting business network.

A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams.

Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

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