AHAis Australia's largest specialist health and human services consultancy.Now in our 35th year, we partner with federal, state and territory governments to improve health and social outcomes for Australians by delivering evaluations, reviews and program administration engagements of major national importance.
AHA’s story is all about its people. We pride ourselves on our supportive and inclusive culture, and on the vision, creativity, and drive of our staff. Our high-performing team of passionate and talented individuals works collaboratively to deliver great outcomes for our clients.
On behalf of the National Disability Insurance Agency (NDIA), AHA's large team of data collectors will work with National Disability Insurance Scheme (NDIS) participants to collect survey data that will help the NDIA measure the impact of the NDIS on its participants.
The role involves:
This is not a typical call centre role. The focus will be on speaking to NDIS participantsand families/carers with empathy and patience to collect high-quality data. It is not just focused on efficiency and KPIs.
We're looking for people with the attitude and aptitude to utilise their skills in this important role. This role would be well suited to people who have worked in the disability, health, education or social services sector, or people who are currently studying in a relevant discipline. University students are encouraged to apply, noting there is some flexibility in rostering.
You are:
Highly desirable:
AHA offers excellent remuneration of $39/hr, a $1000 project completion bonus, all necessary technical equipment, comprehensive training and a positive and supportive work environment.
We are seeking candidates with availability to work 30 - 37.5 hours per week for a 9-week contract from 19 October.
We offer flexible work arrangements, with training and some initial hours to be office based. Due to the sensitive nature of this role, candidates who elect to work from home must ensure they have a suitable working space that also recognises and respects the confidentiality needs of participants.
All candidates will have to undergo a Police Check prior to starting.
WWCC and Working with Vulnerable Persons checks may also be required.
Due to the nature of the work, applicants must have full Australian working rights.
Further information about AHA is available at our website: www.aha.com.au
AHA is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We support flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously, and linguistically diverse people, young people, older people, and people who identify as gay, lesbian, bisexual, transgender, intersex, or queer. All are encouraged to apply.
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Data Collection Officer • Melbourne, AU
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