About the TeamChildren's Health Queensland provides a range of community-based services within the Division of Child and Youth Community Health Service that fall under the following specialty areas:Child Health ServicesChild Development ProgramCommunity Access Booking Service (CABS)Statewide and Specialised Services including School Based Youth Health, Deadly Ears Program, Pacifikai, Healthy Hearing Program and Primary School Nurse Health Readiness ProgramYarrabilba Family PlaceDakabin Youth HubEllen Barron Family CentreAbout the RoleIn this role you will deliver quality outcomes for children, young people and families (Leader of Self) in accordance with the Children's Health Queensland Leadership Excellence Framework and the Queensland Public Service and the CHQ values. Your contribution will include:Greeting patients and their families and providing a professional customer service including phone support.Providing information regarding locations of services/and/or patients within the facility and other CYCHS service locations.Managing, distributing, and sorting correspondence and deliveries.Undertaking administrative tasks to support patient flow, patient care and movements within the facility.Maintaining data integrity by checking all data in the patient information and billing systems and modifying/updating to ensure accuracy and compliance with policies and procedures.Maintain medical and administrative records and provide support in accordance with relevant policies and procedures.Comply with relevant administrative organisational goals and KPIs and manage and undertake specific administration duties as directed.Provide administrative tasks for the management of referrals, appointments and audits as directed.Contribute to daily operations by anticipating and completing administrative requirements to support both staff and patients.Participate in Performance Appraisal and Development plans in conjunction with line managers.Comply with and adhere to Queensland Health policies, procedures, standards and legislation relevant to the role and work area.Execute ethical decision-making in the achievement of departmental and organisational objectives.Prioritise workload effectively and perform duties responsibly in the absence of supervision.Inclusion and diversityTo encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.Some of the great benefits of working at CHQ HSSIf you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:Opportunities for professional growth and developmentCompetitive renumerationAnnual pay increases12.75% employer superannuation contribution17.5% annual leave loadingSalary packagingEmployee wellness and assistance programWork/life balance, variety, and flexibilityYou can find out more about why it's so great to work at CHQ HHS here.This work is licensed under a Creative Commons Attribution 3.0 Australia License.\n
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Administration Officer Child Health • Brisbane, QLD, AU
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