Christmas Casual - Western Suburbs

Job Description

Company Description

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At The Good Guys, we're here to help families live better for less. Since 1952, we've been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics. We offer the best value, world‐class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.

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Great careers start at The Good Guys – begin your journey with us today.

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Why join The Good Guys?

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• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
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• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
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• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
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• Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
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• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
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• Our Employee Assistance Program (EAP) provides counselling and wide array of other wellbeing resources for our team members and their families.
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• Our Doing Good workplace giving program has raised millions for our charity partners to support positive impact in the community.
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• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.
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Job Description

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We're on the lookout for enthusiastic, passionate, and highly motivated Christmas Casuals to join our friendly team in our Melton, Sunbury and Taylors Lakes stores! Recruitment for these roles will begin in late August, with start dates from mid‐late September depending on store needs and candidate availability. As a Peak Trade Team Member, You Will Have The Opportunity To Create, Support, And Contribute To a Culture Focused On Making Customers Feel Valued And Ensuring They Have a Great Experience When Shopping In Our Stores.

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• Interacting with customers by proactively engaging and educating them to support their purchases.
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• Working as part of a team to deliver a positive in-store experience for our customers.
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• Delivering in-store customer service duties in line with standard procedures, including assisting customers on the shop floor, answering phone calls and fulfilling online orders.
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• Maintaining a high level of merchandising standards across the store.
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Please note, our Peak Trade Team Members must have availability to work the peak period (ranging from September 2026 to the start of February 2027). You may also be required to work across multiple stores within a designated geographical area.

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Qualifications

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• You have a passion for helping people and creating great experiences
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• You have an enthusiasm for home appliances and consumer electronics
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• You have a positive mindset, and you are passionate and highly motivated
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• Customer focused and results driven
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• You will be able to communicate effectively with a diverse group of people
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The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don't meet 100% of the criteria) – please don't hesitate to apply!