As an Expert Field Service Technician, you will deliver field service support to customer sites, performing advanced troubleshooting, preventative maintenance, and repairs across mechanical and electrical systems, including complex UV system. We’re seeking a technically capable and customer-focused service professional with strong field experience and a commitment to safe work practices.
This role will require travel to customer sites and other Xylem locations as required, typically 30%–60%, including overnight stays.
Perform service activities safely and efficiently at customer sites.
Carry out preventative maintenance, repairs, and commissioning on customer equipment.
Diagnose and troubleshoot mechanical and electrical faults on water treatment disinfection equipment.
Provide technical service support to both customers and service partners.
Maintain equipment, tools, and work areas in a safe and serviceable condition, while supporting compliance with operational procedures, safety standards and customer site requirements.
A Grade Electrical Licence with 3+ years of technical work experience, preferably in water treatment.
Strong working knowledge of mechanical and electrical systems, including complex or multi-system equipment.
Advanced troubleshooting and problem-solving capability, with the ability to solve complex technical and operational problems.
Ability to work effectively with little to no supervision while collaborating effectively in a team.
Strong communication skills, including the ability to explain technical information clearly, with a strong customer focus and commitment to maintaining a safe working environment.
Competitive salary + company bonus program
Company vehicle
Company-funded income protection insurance
Subsidised health insurance for you and your immediate family
13% superannuation
Gym membership discounts and wellbeing benefits
Additional leave entitlements
Structured training and career development pathways
Join a workplace with a strong focus on safety and training, including onboarding, annual safety training and ongoing development support
If you’re an experienced field service technician with strong technical expertise, a safety-first mindset and a passion for supporting customers, we’d welcome your application for this opportunity with Xylem.
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Treatment Technician • Melbourne, AU
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