Baby Bunting is Australia's largest nursery specialty retailer, but we're much more than that. We're a growing community dedicated to supporting parents through every step of their journey. Our purpose? To share in the joy and provide support through the challenges of raising little ones by empowering parents to make the best choices for their families.
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Step Into Leadership: Become a Service Manager at Baby Bunting!
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Are you passionate about creating exceptional customer experiences and inspiring a high-performing team? We're looking for a Customer Service Manager to help deliver personalised, impactful service and drive a positive team culture.
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Join the Baby Bunting Casula team! Help families find the right products, deliver great service, and grow your career with Australia's leading baby retailer.
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Employment Type: Fulltime Permanent
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Roster: Tuesday - Saturday
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About the Role
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As a Service Manager you'll work closely with our store management team to develop your leadership skills while helping to run the day-to-day operations of our dynamic store environment. This role is your stepping stone into a rewarding career in retail leadership, with unlimited growth potential!
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Learn more about being a Service Manager at Baby Bunting: Careers profile Service Manager
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Here's what you'll be doing:
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We're Looking For Someone Who:
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The Perks & Benefits
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Our Hiring Process
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Apply online - Submit your application.
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Complete a quick Sapia interview - A text-based chat, with one video question you can do in your own time .
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Get assessed fairly - Your responses are evaluated without bias .
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Move to MS Teams interview with our Recruitment team - If successful, you'll be invited to meet with the hiring manager in-person.
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Move to face-to-face interview(s) - If successful, you'll be invited to complete pre-employment checks.
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That's it! - A simple, fast, and fair process designed for you.
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Tips for Success:
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Use your own words - The best responses are personal and honest.
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Think about your experiences - Provide real examples to support your answers.
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Don't overthink it! - We want to know what makes you, you. Answer freely and naturally.
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Please note:
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• Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check.
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• Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History check.
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We use Sapia.ai to help with the first step of screening with our wonderful Talent team reviewing every response and makes all hiring decisions. Any personality insights you receive are just for you and aren't shared with Baby Bunting or used to decide your suitability.
Service Manager • 2170, NSW, AU
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