You’ll love this role if you’ve always been the one who can talk to anyone and now you want to turn that into something more.
Here, customers have dialled in directly to speak to us, so you're starting quotes from the beginning, and when it fits, you’ll guide them through additional cover options confidently.
There are clear targets, but you’ll be guessing your way through it. You’ll complete structured paid training before taking live calls. After that, you’ll get regular coaching, call reviews and real feedback so your confidence and capability keep growing.
It’s people skills with purpose, helping our customers protect what matters most.
If you can see yourself growing into this, you’ll likely love it here.
We’re here to make insurance better by being more human. You’re not just doing your job, you’re making sure real people get looked after, especially when life doesn’t go to plan. Every conversation, every decision, every day you’re part of raising the bar for want awesome service really means.
We set high standards and recognise people who deliver. Results are rewarded through incentives, everyday shout-outs and recognition programs, so the impact you make never goes unnoticed. You’ll know what’s expected of you, where we’re heading and how your work contributes. We grow our own people here, with clear pathways, structured development and hands‑on coaching, helping many team members step into leadership and specialist roles across the business.
And as more customers choose Youi, we keep growing, creating new roles and opportunities to build your career over time. We don’t want insurance to be different; we’re actively making it better. And we’re doing it together.
Work that’s a bit more you shaped.
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Sales Advisor - Inbound • Sunshine Coast, AU
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