The Role
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As an APS3 Participant Support Officer, you will be a key point of contact for participants and stakeholders, providing clear, professional and empathetic support in person, over the phone and through written channels. You will also provide administrative and operational support to ensure participants receive a high-quality service.
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Key responsibilities include:
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About You
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To be successful in this role, you will bring:
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Why Apply?
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This is an excellent opportunity to join a supportive team and use your customer service and administration experience in a meaningful, participant-focused role. If you are approachable, organised and passionate about providing a great customer experience, we would love to hear from you.
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Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
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DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process.
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For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/legal_documents/privacy_policy.
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Do not submit any sensitive personal information in your resume.
APS3 Participant Support Officer - South Hedland • Port Hedland, WA, AU
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