Medical Receptionist / Patient Services Officer Part-Time
Location: Moonee Ponds
Hours: Approximately 21 hours per week (Tuesday, Wednesday and Thursday preferred)
If you are committed to delivering exceptional patient care and are looking for a flexible part-time role with work-life balance, we would love to hear from you.
We are seeking a friendly, reliable and professional Medical Receptionist to join our Patient Services Team. This role is primarily focused on front reception, patient enquiries, appointment bookings and consultation billing. It is best suited to someone who enjoys patient interaction and administration in a busy specialist medical practice.
Please note: This is a reception and patient services role. It is not a senior administration or practice management position.
Answering a high volume of incoming patient telephone enquiries
Booking, rescheduling and confirming patient appointments
Greeting patients and providing exceptional customer service
Managing specialist clinic schedules
Processing patient registrations and maintaining accurate records
Billing and receipting patient consultations following appointments
Processing patient accounts, estimates and payments
Responding to patient and referrer emails
Following up outstanding results and documentation
Scanning, filing, faxing and general administrative duties
Providing administrative support to the wider team as required
Previous experience working in a medical reception or medical administration role is essential
Minimum 2 years' experience in a medical practice preferred
Excellent telephone manner and customer service skills
Strong communication and interpersonal skills
Ability to multitask and remain organised in a busy environment
Ability to work both independently and as part of a team
High attention to detail and accuracy
Understanding of privacy, confidentiality and professional conduct in a healthcare setting
Proficient in Outlook, Microsoft Word, Microsoft Teams and basic Excel
Experience working in a specialist medical practice
Knowledge of specialist medical terminology
Experience with medical billing and patient accounts
Supportive and friendly team environment
Flexible part-time/casual hours
Work-life balance
Opportunity to work in a well-established specialist medical practice
Convenient Moonee Ponds location
Applicants must have unrestricted Australian working rights.
Unfortunately, sponsorship, student visas and temporary graduate visas cannot be considered for this position.
#J-18808-Ljbffr
Medical Administration / Reception – Part Time Moonee Ponds • Melbourne, AU
Looking for your next Speech Pathology opportunity?.Stream Healthcare is partnering with a range of leading Allied Health organisations across Perth and regional Western Australia to recruit Speech... Show more
Make a Difference at Wallan Community Aged Care! .Do you want to work with a passionate and supportive team, that puts people first?.A friendly, focused and driven team, we look to bring on staff w... Show more
Make a Difference at Wallan Community Aged Care! .We understand the significant value of volunteers and the great benefit they bring to our residents.We welcome the application of any person (regar... Show more
Well established mixed billing medical centre offering reliable and dedicated service to the community 7 days per week.Conveniently located short stroll to the train station, dedicated parking for ... Show more
Permanent Position/ Full-time (38 hours).Monday - Friday role with availability to work on weekend.ResMed pioneers innovative solutions that treat and keep people out of the hospital, empowering th... Show more
VIC Hospital paperwork; BLS Certificate; CRC (<12 months); VIC WWCC; immunisations/vaccinations; Primary Degree; Fellowship & CPD Certificate (if applicable); Indemnity; Medicare provider nu... Show more
Employment status and hours - Internal Locum.Located in:Frankston, Victoria.Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.Melbourn... Show more
Are you a current Austin Health employee?.If yes, please log in to the Austin Health.Employee Login’ using your network login details to search, view and apply for all career opportunities availabl... Show more
We are seeking an enthusiastic, mature-minded Receptionist to join our Consulting Suites Team in a part-time capacity.You must be a team player with a high level of customer service skills and a po... Show more
Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland.... Show more
We're looking for a motivated Podiatrist to join our team for a home-visit role in Melbourne's eastern and south-eastern suburbs.This is a stress-free position with full administrative support, all... Show more
Attention customer service superstars, Radiology Receptionist job opportunity at Adelaide's newest CBD Hospital.Eastwood Private Hospital located Greenhill Road.This is a full-time (Mon-Fri) positi... Show more
We are seeking experienced and highly-motivated.You are a functioning member in accomplishing your treatment objectives offering our scope of ergonomic services going from individual assessments to... Show more
More then your average GP clinic – Elsternwick, VIC.GP owned practice in prime location.Collegial team of dedicated GPs.Join a collegial team in a GP-owned practice nestled in the leafy streets of ... Show more
We'd love to meet you — wherever you are in your career.Whether you're just starting out or you're an experienced clinician looking for a team that truly has your back, Peninsula Plus could be the ... Show more
Take the lead in a brand-new practice with strong support, 42% of billings, and a Quarterly bonus scheme.National Dental Care Chadstone is relocating to a purpose-built clinic in.This is an ideal o... Show more
Paediatric Speech Pathologist - Clinic Based - Eastern Suburbs VIC.Full Time or Part Time, Flexible.Competitive Salary Offer + CPD Allowance + Benefits.Our client is an Allied Health centre located... Show more
Looking for experienced carer to assist a female client in Clayton with cleaning/domestic duties, shopping, and transport.Fortnightly service start last week of Jan, any weekday.Cleaning / Domestic... Show more
Redefine Flexibility with I-MED Radiology.Are you a FRANZCR-qualified radiologist looking for a new way to work—on your terms?.I-MED Remote Reporting Alliance.Just the freedom to report from anywhe... Show more
General Practitioner | Permanent | Bulk Billing | Full Patient Books.Are you looking for a well-established practice with immediate earning potential and a supportive team? We are currently seeking... Show more
